Wanted: Android expert

[adamlstr]

So a family member managed to delete all of her photos on her phone. It's a Samsung Galaxy Core Prime and I said I'd take a look.

I figured I'd plug into a Windows box and it'd show up as a mass storage device, which it didn't. It doesn't even show up in disk management.

Anyone got any good tips?

TIA.

 

[ForceIndia]

Won't they be backed up in the Google album?

 

[adamlstr]

Won't they be backed up in the Google album?

Forgot to add, this phone has no kind of google account assigned to it. No SD card either.



In my eyes, the only way to get the data back is to access the root disk with something. Can that be done?

 

[Ay Ay Ron]

Swipe down from the top when it's plugged in and you should get the option of what it's doing while connected.

Might be able to get through that way but I wouldn't know where to start with finding deleted files.

 

[adamlstr]

Swipe down from the top when it's plugged in and you should get the option of what it's doing while connected.

Might be able to get through that way but I wouldn't know where to start with finding deleted files.

Thanks - but that seemed to just change the usb device to a camera, rather than anything fruitful.

If I 'root' this phone, would that give me access to the onboard storage devices via usb? Anybody know? I don't want to go voiding warranties needlessly.

 

[Mikeyjp]

Hi, rooting will not help, you would need some sort of data recovery tool, which I should imagine will be expensive, get her to learn by her mistakes and start using something like dropbox.

As far as getting your pc to see the phone it may require some software for the pc or done sort of USB drivers, all of which you can find using a search engine

 

[Ay Ay Ron]

Ah OK. Works like that on mine but I get 4 or 5 options iirc but I'm using a Nexus 6p. Samsung must have limited what can be seen.

Samsung have software called Keiss, or at least they used to. That might get it recognised.

 

[Jack!]

.

 

[adamlstr]

Hi, rooting will not help, you would need some sort of data recovery tool, which I should imagine will be expensive, get her to learn by her mistakes and start using something like dropbox.

As far as getting your pc to see the phone it may require some software for the pc or done sort of USB drivers, all of which you can find using a search engine

I have software that can read deleted disk sectors, so all I need is to be able to do is mount the phones storage to Windows/Linux/Mac as a disk device in order to scan it as a disk. I figured rooting would give access to the root file system, which is kind of what I'm after.

And she's in her late 60's, never had an email address etc. Dropbox is waaaay off. :laughing:

 

[adamlstr]

Ah OK. Works like that on mine but I get 4 or 5 options iirc but I'm using a Nexus 6p. Samsung must have limited what can be seen.

Samsung have software called Keiss, or at least they used to. That might get it recognised.

Kies, yeah. It just wants to pull the photos off the phone, not mount it as a drive like days gone by.

 

[realnumber 1]

@adamlstr
This might help you.

https://www.androidpit.com/how-to-recover-lost-data

 

[sburrell93]

Thanks - but that seemed to just change the usb device to a camera, rather than anything fruitful.

If I 'root' this phone, would that give me access to the onboard storage devices via usb? Anybody know? I don't want to go voiding warranties needlessly.

I'm pretty sure you need to go into developer options and make sure 'usb debugging' is enabled for the phone to show up as a usb device where you can access files and stuff. That should help with the lack of options there. Then you might be able to use the program in the link above to try and recover deleted files from the phone.

 

[Mikeyjp]

my LG G4 is not rooted or in developers mode, and i can read the phones memory and see whats on it, but as already said above, you may need to install some sort of manufacturers software, or you may require some kind of usb drivers

https://www.androidpit.com/how-to-recover-deleted-photos-on-android

 

[adamlstr]

Cheers all, via those Androidpit links I've got the Dr. Fone application currently doing it's thing. We'll see if it pulls anything useful off the handset.

 

[R3k1355]

Slap her about the head while you've got a spare minute as well.
Sounds harsh but if they don't keep upto speed they'll end up a victim of some online scam eventually.

It stops being funny when your life savings have been syphoned off to Africa

 

[Werfkjl]

It depends, as I know, there are several tools can recover deleted photo files in phone external storage, but for internal data, I'm not so sure.

 

[Werfkjl]

It depends, as I know, there are several tools can recover deleted photo files in phone external storage, but for internal data, I'm not so sure.

Maybe you can try these:
https://www.mobikin.com/android-recovery/recover-deleted-photos-from-android-phone.html
http://www.android-mobile-manager.com/android-mobile-recovery.html