LOL @ handling it very well, thats rubbish customer service, its 2 weeks minimum and the reason they give you a month live membership is because its a service you pay for so have to give you some sort of sweetner for it taking so long.Dont bother with any of the short term fixes.
I got the rings, rang Microsoft and they sort everything really quickly. UPS came and took it away (all paid for by MS) and it was back within 2 weeks with a brand new mainboard.
Plus they renew your 3 year red-ring warranty and give you a months free Gold Live Membership. Their handling the whole situation very very well.
Let's play spot the PS3 fanboy.
LOL @ handling it very well, thats rubbish customer service, its 2 weeks minimum and the reason they give you a month live membership is because its a service you pay for so have to give you some sort of sweetner for it taking so long.
Sony, you phone them up and a new PS3 lands on your doorstep the following day, now thats customer service! With the MS thing being such a well known problem you would think they would keep stocks of the refubed consoles in this country so that when they get a RROD, something they know a lot about they could ship you a new one next day, but no it takes weeks, very poor service for something that is very much their fault and they couldn't be bothered to fix or even admit it was a problem until they were cornered about it!
I'm sorry, but that is just not true. Next day delivery? That would have to be a courier, and given the amount of money Sony lost on the PS3, I doubt they have to money to spunk on that. Also, would fraud be a huge problem with this? No console inspections at all?Sony, you phone them up and a new PS3 lands on your doorstep the following day,
someone on here had that very experience of next day delivery of a new one so its not a myth!Was good service for me. I have mates who have had PS3's screw up and they've had to pay for postage both ways.
Sony are an abomonation to the electronics market. Dont even get me started on the PSP troubles. Never dealt with such an appauling service.
Cost £138 to get it 'fixed'. Came back 3 months later having had absolutely jack s**t done to it. I told them where to shove their sorry excuse for a customer service system and bought a new one.
I'm sorry, but that is just not true. Next day delivery? That would have to be a courier, and given the amount of money Sony lost on the PS3, I doubt they have to money to spunk on that. Also, would fraud be a huge problem with this? No console inspections at all?Sony, you phone them up and a new PS3 lands on your doorstep the following day,
Dont get me wrong, I'm not a Microsoft fanboy, and after playing a PS3 I would quite like one, but they are far from a nice company to deal with.
won't find him here, I have a 360 and play on it more than i do my ps3, the ps3 is the better machine though, just have more mates with 360's so i buy games on that system to be able to play online with, i would prefer it if they all owned ps3's as i wouldn't have to spend £40 quid a year just to play online.Let's play spot the PS3 fanboy.
Dont bother with any of the short term fixes.
I got the rings, rang Microsoft and they sort everything really quickly. UPS came and took it away (all paid for by MS) and it was back within 2 weeks with a brand new mainboard.
Plus they renew your 3 year red-ring warranty and give you a months free Gold Live Membership. Their handling the whole situation very very well.
LOL @ handling it very well, thats rubbish customer service, its 2 weeks minimum and the reason they give you a month live membership is because its a service you pay for so have to give you some sort of sweetner for it taking so long.Dont bother with any of the short term fixes.
I got the rings, rang Microsoft and they sort everything really quickly. UPS came and took it away (all paid for by MS) and it was back within 2 weeks with a brand new mainboard.
Plus they renew your 3 year red-ring warranty and give you a months free Gold Live Membership. Their handling the whole situation very very well.
Sony, you phone them up and a new PS3 lands on your doorstep the following day, now thats customer service! With the MS thing being such a well known problem you would think they would keep stocks of the refubed consoles in this country so that when they get a RROD, something they know a lot about they could ship you a new one next day, but no it takes weeks, very poor service for something that is very much their fault and they couldn't be bothered to fix or even admit it was a problem until they were cornered about it!
because its a joke how much you 360 fanboys want to suck bill gates c**k!LOL @ handling it very well, thats rubbish customer service, its 2 weeks minimum and the reason they give you a month live membership is because its a service you pay for so have to give you some sort of sweetner for it taking so long.
Sony, you phone them up and a new PS3 lands on your doorstep the following day, now thats customer service! With the MS thing being such a well known problem you would think they would keep stocks of the refubed consoles in this country so that when they get a RROD, something they know a lot about they could ship you a new one next day, but no it takes weeks, very poor service for something that is very much their fault and they couldn't be bothered to fix or even admit it was a problem until they were cornered about it!
LOL @ YOU!!!
Every single thread that has something do with the 360 in it you turn into a VS PS3 thread.
Christ just leave it be, its pathetic now.
because its a joke how much you 360 fanboys want to suck bill gates c**k!LOL @ YOU!!!
Every single thread that has something do with the 360 in it you turn into a VS PS3 thread.
Christ just leave it be, its pathetic now.
even when you(we) are getting s**t customer service from MS you lot still make out even that is the best thing since sliced break when its really poor customer service.
rose tinted spectacles FTW
is this RROD something that will affect all consoles??
i gather its due to overheating?? is that right? so surely playing for 3-4 hours at a time...which is my absolute maximum cause i actually have a life too...it wont overheat??
you say i look a prat whereas you commited fraud by taking a working machine back to a shop just to get the new version, ok then pikey.because its a joke how much you 360 fanboys want to suck bill gates c**k!
even when you(we) are getting s**t customer service from MS you lot still make out even that is the best thing since sliced break when its really poor customer service.
rose tinted spectacles FTW
I haven't recieved any poor service from MS, I infact took my xbox back to game the other week and said it was broke (Even though it wasnt) and they replaced it for free and I now have the new HDMI version.
I know that is not MS directly but still, I suck Bill Gates c**k because I think the 360 is awesome?
You really are making your self look like a sad pathetic geek now mate, grow up.
I didn't really factor in the customer service thing when buying the 360 to be honest. I just wanted the better machine and better games.
I mean if your so big on customer service why the f**k do you own a Renault??
Double standards if you ask me as we all know how s**t Renault's customer service is yet you own a new megane!
What a prat haha :nono:
is this RROD something that will affect all consoles??
i gather its due to overheating?? is that right? so surely playing for 3-4 hours at a time...which is my absolute maximum cause i actually have a life too...it wont overheat??
hey u lot hijacking my tread lol. Rang Mircosoft this moring, sent me the label to stick on box couple of hours latter, rang UPS and there coming for it in morning, thats not bad going Bloke at UPS said when i told him it was going to microsoft "is it an xbox" hed been dealing with them all day apprenlt, nice to no there reliable.
you say i look a prat whereas you commited fraud by taking a working machine back to a shop just to get the new version, ok then pikey.I haven't recieved any poor service from MS, I infact took my xbox back to game the other week and said it was broke (Even though it wasnt) and they replaced it for free and I now have the new HDMI version.
I know that is not MS directly but still, I suck Bill Gates c**k because I think the 360 is awesome?
You really are making your self look like a sad pathetic geek now mate, grow up.
I didn't really factor in the customer service thing when buying the 360 to be honest. I just wanted the better machine and better games.
I mean if your so big on customer service why the f**k do you own a Renault??
Double standards if you ask me as we all know how s**t Renault's customer service is yet you own a new megane!
What a prat haha :nono:
lots of people didn't buy them from a high street shop so can't just take them back and get them to swap it, it has to go off to ms.
renault bad customer service, well thats like anything, depends on the dealer, i have a great dealer and have never had a problem really with renault, they have always treated me well and done things they didn't even need to do for me, even though they know i track my car so i couldn't be happier with owning a renault hence why in my live 4 out of my 6 cars have been renault. I didn't buy it knowing there was a fault that would mean it was likely to die though, even though the manufacturer knew about it and couldn't be bothered to do anything about it, not even a recall.
tbh, i'll stop mentioning the ps3 in 360 threads when it happens the other way around too and people asking for advice on buying a ps3 don't get hounded by people saying buy a 360.
you say i look a prat whereas you commited fraud by taking a working machine back to a shop just to get the new version, ok then pikey.I haven't recieved any poor service from MS, I infact took my xbox back to game the other week and said it was broke (Even though it wasnt) and they replaced it for free and I now have the new HDMI version.
I know that is not MS directly but still, I suck Bill Gates c**k because I think the 360 is awesome?
You really are making your self look like a sad pathetic geek now mate, grow up.
I didn't really factor in the customer service thing when buying the 360 to be honest. I just wanted the better machine and better games.
I mean if your so big on customer service why the f**k do you own a Renault??
Double standards if you ask me as we all know how s**t Renault's customer service is yet you own a new megane!
What a prat haha :nono:
lots of people didn't buy them from a high street shop so can't just take them back and get them to swap it, it has to go off to ms.
renault bad customer service, well thats like anything, depends on the dealer, i have a great dealer and have never had a problem really with renault, they have always treated me well and done things they didn't even need to do for me, even though they know i track my car so i couldn't be happier with owning a renault hence why in my live 4 out of my 6 cars have been renault. I didn't buy it knowing there was a fault that would mean it was likely to die though, even though the manufacturer knew about it and couldn't be bothered to do anything about it, not even a recall.
tbh, i'll stop mentioning the ps3 in 360 threads when it happens the other way around too and people asking for advice on buying a ps3 don't get hounded by people saying buy a 360.