Virgin Media blocked port 21?

[Munson]

Hi, yesterday I was able to FTP into my NAS from the internet. Now I can only login through my local IP. I can't reach it all from the web.

My external IP hasn't changed. Is it possible that VM have blocked this port due to what they consider to be dodgy FTP activity? Seems unlikely?

 

[Tom]

Seems odd, maybe the routers firewall has blocked it.

 

[Adam.]

Silly question...but did you give the NAS a static IP?

Is the forwarding on the router still correct?

Have you tried secure FTP? (port 22)

 

[Adam]

Might be best posting over on the VM forums mate

 

[Munson]

I don't think so. I've check the router and nothing has changed. The correct ports are still open. It's just bricked itself overnight.

Has to be Virgin IMO but I can't bring myself to call tech support and go round in circles whilst they run me through the 101 point health check. "ok, so tun off your PC and tun it on again"...

EDIT: Yeah my NAS a static IP and I can still access from inside my network, just not from the internet. Google did take me to some VM threads but the I didn't find any answers so thought I'd ask the resident IT geeks here.

 

[Tom]

Superhub is a POS. My mums s***s itself weekly.

 

[Munson]

Superhub is a POS. My mums s***s itself weekly.

Mine's been ok up until now. Anyway I'm almost certainly gonna be getting another router, but that will account for squat if port 21 is blocked.

 

[Tom]

http://snippetsandhelp.blogspot.co.uk/2011/08/opening-ports-on-your-virgin-media.html

 

[Munson]

Cheers but the ports are already open. Like I say, it was working before and has now eaten its own head.

 

[Tom]

Reset it.

Actually hold on, don't you need a static IP issued by virgin for this to work? You can't just assign it yourself.
I use the O2/BE assigned static IP for my Plex setup and that never changes.

So its not the port, its the IP?

 

[BatFastard]

Seems stupid that Virgin would block an FTP port. Could you possibly try an SFTP on port 22?

 

[Munson]

Resetting it was the first thing I tried.

Not sure about SFTP.

 

[BatFastard]

Resetting it was the first thing I tried.

Not sure about SFTP.

If that fails try changing your default FTP port to something else - mine is a 5 digit port number for a tiny bit of security really.

 

[Munson]

It's not Virgin. Ordered a Linksys E4200 anyway, so I'll forget about it until that's setup.