TP-link Deco Reoccurring Issue

Andy_con · Sep 18, 2024

It's getting to the stage where I'm going to have to bin off the deco's they are becoming so unreliable.

I've got bt fibre 500 and I have no issues with the bt home hub.

The deco's work for a bit then after a few days just stop, speed drops to 5mb/s. No matter what I do I cannot get the speed to be normal, reset them, reset the bt fibre modem etc...

Yet as soon as I plug the BT HH back in, bosh instant 500mb again. But plug the deco back in and 5mb.

After many hours or a day the deco's will just start to work.

Any suggestions?

Mr Underhill · Sep 18, 2024

TP-Link stuff is garbage. My son has the Deco mesh in his house and he’s always complaining.

I’ve just switched to Yayzi - £35 for 1GB on a 30 day rolling contract. They supplied me with Aginet TP-Link router. 450 mb in the front room and 46 mb through a plasterboard wall into the adjoining room - on a good day.

I switched over to my EERO 6 mesh systems and I’m getting 950mb front room and 700 mb in the room next door.

Robbie Corbett · Sep 18, 2024

Just to balance, I have Deco mesh and its been good for the last 3 years. Only ever goes down when there's an issue BT side.

Have you run the diagnostic stuff in their app Andy or given support a call? How have you got it setup?

I have a primary unit which is wired to my router, then the other units mesh to this one, I keep the BT hub wifi turned off and just use the Deco mesh. Heard EERO are brilliant, if I was buying now I would buy them.

Andy_con · Sep 20, 2024

Touring_Rob said:
Just to balance, I have Deco mesh and its been good for the last 3 years. Only ever goes down when there's an issue BT side.

Have you run the diagnostic stuff in their app Andy or given support a call? How have you got it setup?

I have a primary unit which is wired to my router, then the other units mesh to this one, I keep the BT hub wifi turned off and just use the Deco mesh. Heard EERO are brilliant, if I was buying now I would buy them.

No I've not, I'll try it next time it happens

Ay Ay Ron · Sep 20, 2024

To echo Rob, we've had them for 6 months and not had an issue with it dropping speeds.

The only issue we've had is with the wireless printer, if we're in the living room trying to print in the bedroom we have to go there as I think that printer is connected to the bedroom deco?

Cub. · Sep 20, 2024

I’ve also had them coming up 6 months and they’ve been spot on.

Only one of them drops out occasionally and that’s because it is miles away from the other ones, so in essence I know I’m pushing my luck with it.

Andy_con · Sep 20, 2024

Mine goes bt fibre modem straight into deco.
The bt hh is not plugged in at all

Darryl_1983 · Sep 20, 2024

I've had Deco Mesh for around 2 years now too, and I've not had any issues other than when my Virgin connection goes down. I get 500mb/s in every room in the house, whereas before with just the Virgin router, I'd be lucky to get double figures in my study.

Andy_con · Sep 20, 2024

Darryl_1983 said:
I've had Deco Mesh for around 2 years now too, and I've not had any issues other than when my Virgin connection goes down. I get 500mb/s in every room in the house, whereas before with just the Virgin router, I'd be lucky to get double figures in my study.

With the bt hh plugged in I get 500mb, with the deco I get 250mb.

Whilst 250mb is fine for me, it's the always dropping rhats causing the issue.

Robbie Corbett · Sep 20, 2024

So you have one unit plugged into your router? Thats the primary.

Can you plug a different unit into the router instead and give that a go, you might have a single unit with a fault? This might fix it.

The speed will always drop with a mesh/repeater setup

Andy_con · Sep 20, 2024

Touring_Rob said:
So you have one unit plugged into your router? Thats the primary.

Can you plug a different unit into the router instead and give that a go, you might have a single unit with a fault? This might fix it.

The speed will always drop with a mesh/repeater setup

It goes bt fibre modem, wired directly into first deco, then I have a second deco wired into the first deco via a switch.

They came as a pack of three, so could dig the third out the loft and replace the main deco.

Gavin. · Sep 20, 2024

Have you ran the channel optimisation tool, could be other wireless networks causing issues.

Andy_con · Sep 20, 2024

Gavin. said:
Have you ran the channel optimisation tool, could be other wireless networks causing issues.

Nope, I'll have to Google how to do that later

Robbie Corbett · Sep 20, 2024

What model? If they are wired together they should be acting as hot spots not mesh, in my limited understanding a hotspot shouldn't drop/half speed. Wonder if you have a settings issue.

Id get the spare one out the loft and replace #1 to see if it changes things first.

rctempire · Sep 24, 2024

Quick one here, have you make sure the deco is only doing MESH and not acting as a "router" i disabled that on many customers and it works happy after that.

Andy_con · Monday at 5:36 PM

Have ditched the deco's, they were just causing nothing but issues. Since going back to the bt hub I've not had a single issue.

The built in trouble shooter just says everything was working fine on the deco, am hoping someone is coming tonight to buy them.

Any recommendations on a mesh setup that works with bt fibre? I've got the smart hub 2, been looking at some of the bt disks, just wish they had more than one ethernet port on the back.

Robbie Corbett · Monday at 6:23 PM

Have you looked at the TP-Link Decos mate, really good, nice setup tools too.

(Check out Google Next Wifi Pro and Amazon Eero - especially as its black Friday soon.... but if you set them up like its the 90's I won't be held responsible for the bad recommendation)

You could plug a little switch into the single ethernet output on the BT ones should you need.

Brigsy · Monday at 8:35 PM

Im using eero 6+ and seem to be ok up to now, no issues and speed levels always good. Doesnt make virgin media any better though!

rctempire · Monday at 9:38 PM

I use eeros, never had issues with them at all. But im moving to Ubiquiti full POE units now.

Robbie Corbett · Monday at 9:56 PM

rctempire said:
I use eeros, never had issues with them at all. But im moving to Ubiquiti full POE units now.

What for? CCTV?

rctempire · Monday at 10:32 PM

Robbie Corbett said:
What for? CCTV?

That, but also to power the access points themselves. One cable to each device and the switch will be POE (24 port) so will be more than happy running the nvr, cameras and APS in the house. No pissing about with power cables etc.

DrR · Monday at 10:45 PM

I’ve got three X55s been using them just over a year now, no issues.

DrR · Monday at 10:47 PM

Robbie Corbett said:
What model? If they are wired together they should be acting as hot spots not mesh, in my limited understanding a hotspot shouldn't drop/half speed. Wonder if you have a settings issue.

Id get the spare one out the loft and replace #1 to see if it changes things first.

Correct me if I’m wrong but hotspot is wrong? What happens if you move from range of one deco to another it will drop the connection?

Robbie Corbett · Monday at 11:27 PM

Yes hotspot is bad for a house, you want mesh. There are various setup options for the Decos which also means various opportunities to get it wrong. When you are out of range of a hotspot you drop connection. While mesh will just move onto the next node.

Ay Ay Ron · Monday at 11:56 PM

DrR said:
Correct me if I’m wrong but hotspot is wrong? What happens if you move from range of one deco to another it will drop the connection?

When I first set mine up it was automatically setup as a hotspot. When going to my son’s room it dropped and reconnected.
Now I’ve changed it to mesh I no longer have this issue. Still get s**t speeds in his room though compared to elsewhere. Maybe I’ll redo his deco when I’m back home.

The Psychedelic Socialist · Tuesday at 7:09 AM

Robbie Corbett said:
Yes hotspot is bad for a house, you want mesh. There are various setup options for the Decos which also means various opportunities to get it wrong. When you are out of range of a hotspot you drop connection. While mesh will just move onto the next node.

We've got three EAP225s running in hotspot mode as each one is wired into the switch via PoE and we don't lose connection as we move from one to the other.

I thought the only difference between mesh and hotspot mode was that mesh uses wifi for the backhaul, while hotspots are hardwired in? Or am I just using the wrong terms nowadays?

Andy_con · Wednesday at 8:42 PM

what id settle for is a single unit that works with the bt smart hub 2 to create a mesh, but it must have at least 2 ethernet ports.

Robbie Corbett · Wednesday at 9:03 PM

This is to extend your wifi network into the garage (or somewhere further than the BT Smart hub can reach?)

Andy_con · Wednesday at 9:05 PM

Robbie Corbett said:
This is to extend your wifi network into the garage (or somewhere further than the BT Smart hub can reach?)

yes my workshop, i have a cable running from the smart hub into my workshop

Robbie Corbett · Wednesday at 9:10 PM

You just need a wifi router then

Pardon our interruption...

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Hi I have my main router in the house with a Cat 6 cable feeding another building every thing works fine on the computers in the second building But I would like to set up a 2nd Smart Hub 2 as an Access point for WIFI in that building but there seems to be a lot of confusing information when I...

community.bt.com

Andy_con · Wednesday at 9:10 PM

Robbie Corbett said:
You just need a wifi router then

needs to be a mesh, i dont want to have to keep go into the settings on my phone to switch routers

Robbie Corbett · Wednesday at 9:20 PM

Your phone can do that for you.

On my Samsung its under Intelligent Wifi settings > Switch to better Wi-Fi networks.

Andy_con · Wednesday at 9:22 PM

Robbie Corbett said:
Your phone can do that for you.

On my Samsung its under Intelligent Wifi settings > Switch to better Wi-Fi networks.

already switched on, its not perfect

Robbie Corbett · Wednesday at 10:05 PM

None of us are Andy.

Robbie Corbett · Wednesday at 10:12 PM

Originally was your workshop deco wired to your BT router or the other deco?

Andy_con · Wednesday at 10:14 PM

Robbie Corbett said:
Originally was your workshop deco wired to your BT router or the other deco?

Other deco

It went white bt fibre modem into mian deco, then cables to a second deco in the workshop

When rhe decos worked they were great, just screwed up every other week

TP-link Deco Reoccurring Issue

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