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Few W platers about i dont really know/not on here. His car is fine its not finished though i serviced it for him though and he will have a surprise when he picks it up lol.
It get there information from the DVLA which isnt always correct it seems there only doing a few letters at a time not to get to many people going to renault at one time.
That is very poor if it hasn't been lubricated as every dealer was kept well imformed about this.
theres one under the battery and one under the gearbox. open the bonnet and try and shake the engine with her hands if it moves a bit, i would say gearbox mount if it moves freely dog bone mount, does this knocking occur at over 5K rpm?
Does the car turn over (as in go to start) or do u turn the key and nothing happen? if it turns over and over it will be TDC sensor although the older ones are better. if it does nothing it would say starter motor or connections.
you have to have the car surpored on stand and undo both sides to get the springs out make sure you surport the beam though with a trolley jack or something.