250gb external hard drive - pricing error!!

[tommyboy]

well I've just received an e-mail from Dell, but its for a revised delivery date, 28th of August instead of 21st. So it looks like they are honouring some.

me too

 

[R8KHL]

my money hasnt been returned - same as Gareth - revised delivery date of 28th Aug for mine

i got the revised delivery date email 2 hours after the cancellation email lol :S

My Money hasn't been returned also.

I had an email saying sorry it was a mistake and we will refund you.

Now just received a revised delivery date of the 28th of august. :S

 

[LegoHead]

I havent had a cancellation email, just a revised delivery date email.

 

[tommyboy]

hmm not got the cancellation email as yet.. think I may have ordered a bit later than you guys though, damn Dell!!!!!!!

 

[Final Maxim]

my 5 came today, not tried them though as im gonna resell

 

[LegoHead]

my 5 came today, not tried them though as im gonna resell

really? cool! When did you order? I think i ordered quite early. most of mine are being sold, but giving a few too mates. fingers crossed!

 

[tommyboy]

my 5 came today, not tried them though as im gonna resell

seriously? or complete joke?

 

[b3nje]

mine works fine!


i'll get pics up in 2mins

 

[b3nje]

 

[clio_mad]

.

 

[Gareth]

cool

 

[xxxic3xxx]

lol ma m8 got 12 delevered yesterday still at low price orderd soon as this thread went up hahah ripped

 

[tommyboy]

so they are actually sending some of them out?

 

[Tom]

STOP BULLSHITTING!!

http://rogueidea.com/2006/12/

Owned.

Next time post a more convincing picture, nobody likes baseball in the UK or has blinds like that.

 

[b3nje]

lmao - you all get so wound up!

i wouldn't even have a use for an external hdd

 

[tommyboy]

lame

 

[Tom]

Why lie?

Small ASW

 

[Gareth]

b3nje your such a c0ck, you were on 360 LIVE as well.

 

[tommyboy]

b3nje your such a c0ck, you were on 360 LIVE as well.

LOL

 

[Mattieuk]

Dear Customer,
We are very sorry – we have had an error in our systems, and the product you thought you were ordering was wrongly described on our website. The product code and price of your order related to a completely different product, and was incorrectly linked to the description of the Iomega Hard Disc Drive you requested. In fact, this is a discontinued product and is no longer in stock.
Due to this, your Dell Order Internet Receipt Number: [IR No] has not been processed, and has now been cancelled.
To place your order for a different Hard Disc Drive, please go to www.dell.com or talk to your sales agent.
We are sorry for the inconvenience that this error has caused, and thank you again for choosing Dell.

Dell


I rang them up and they aren't honouring any of the orders

 

[daydotz]

:dapprove: thats a shame if anyone does in the unlikly event get one id have been interested in one

 

[Chris1.4RT]

Got an email at 14:04 to day they were being delivered on 21st August.

14:08 email to cancel!

Well that's my new shop "hard drivez r us" up in smoke already!

 

[Revels]

I got mine the other way around..

Email to cancel at 13:55

Email for new delivery at 17:31

 

[J273]

I got mine the other way around..

Email to cancel at 13:55

Email for new delivery at 17:31

Yeah i got the same as you.

cancelled then revise of delivery date:S

 

[172.com]

Mine's been cancelled always. Is it 'cause I iz black?

 

[LegoHead]

anyone else not had theirs cancelled?

 

[ADY 554D]

anyone else not had theirs cancelled?

yep same here

 

[Clart]

so you've NOT had it cancelled? :S

 

[LegoHead]

so you've NOT had it cancelled? :S

nope. nothing recieved yet.

 

[Gareth]

I've not had mine cancelled yet, just a revised delivery date of 28th at the moment.

 

[furry_cup]

i had a cancellation and a revised delivery date to the 28th..

 

[Adams_16v]

stuff like this rarely works.

gets a bit obvious to them when about 300 people all order them at same time and link backs from various forums stating the pricing error!

 

[fUbAr]

There probably isnt any stock left due to the Dell staff all buying them...

thats what happens at PC World anyway

 

[Has]

Well NO ONE should receive this.

As there explanation states that the item "is completely different" for the order.

So in effect everyone should be refunded and have order canceled.

 

[tommyboy]

Well NO ONE should receive this.

As there explanation states that the item "is completely different" for the order.

So in effect everyone should be refunded and have order canceled.

Waiting for a cancellation email at the mo..

Last email was a revised delivery date of the 28th Aug.

 

[Chris1.4RT]

I sent them an email saying 'so nobody should receive a hard drive?'
Has anybody actually got one?

Dear Mr Embleton

Our system was operating on the basis that the orders taken were orders
for the other product, which is in stock. This is why some people
received delivery dates.

As previously indicated the product in question was discontinued and so
it is not possible to supply it. We have fulfilled orders for other
different HDD's at correct prices and we understand that some customers
may have become confused by this.

We assure you that no order for this product has been fulfilled, as the
product is no longer available

Kind regards

Dell

-----Original Message-----
From: Chris Embleton [mailto:chris.embleton@blueyonder.co.uk]
Sent: 21 August 2007 18:41
To: Customer_Solution_Centre_EMEA
Subject: Re: Your Dell Iomega Order

So nobody should receive the hard drives then?

But I know for a fact some people have.

----- Original Message -----
From: <Customer_Solution_Centre_EMEA@Dell.com>
To: <chris.embleton@blueyonder.co.uk>
Sent: Tuesday, August 21, 2007 2:16 PM
Subject: Your Dell Iomega Order


Subject: Iomega Order Number: 20845152


Dear Customer,

We are very sorry - we've had an error in our systems, and the product
you
thought you were ordering was wrongly described on our website. The
product
code and price of your order related to a completely different product,
and
was incorrectly linked to the description of the Iomega Hard Disc Drive
you
requested. In fact, this is a discontinued product and is no longer in
stock.

Due to this, your Dell Order Iomega Order Number: 20845152 has been
cancelled. Within the next 5 working days any pre-authorisation on your

credit/debit card will be cancelled and we will refund to your card any
money already collected.

To place your order for a different Hard Disc Drive, please go to
www.dell.com or talk to your sales agent.

We are sorry for the inconvenience that this error has caused, and thank
you
again for choosing Dell.

Dell

 

[clio_mad]

Bumping up an old thread....

But has anyone received a refund yet? I got mine though this weekend.

 

[Revels]

I havent checked!