Quote: Originally posted by Lee on 09 December 2004
I seem to remember a couple of people on here rejected Cups a while back and it took some doing.
Good luck, I hope you get it sorted.
I think mines in for the 4th or 5th time in 5 months next week. Same things as the previous times, so far theyve failed to fix them.
It shouldnt take any doing, there is no set amount of time to reject a car, trading standards say a reasonable amount of time.
Its not upto renault wether or not you get a refund, law states that you can demand a refund.
this is from TS website
If the goods are faulty at the time of sale, you are legally entitled to request one of the following remedies:
1) A full refund.
This remedy is available when the goods have not been ‘accepted’. Under the Sale of Goods Act, acceptance can take place in three ways:
By telling the retailer that you have accepted them.
By acting in a way with the goods which is inconsistent with the seller’s ownership. E.g. if you have altered the goods in any way or customised them then you would be deemed to have accepted them.
By keeping them for longer than a reasonable time without telling the seller that you have rejected them. There is no time specified in the Act and it may vary according to the type of goods. Ultimately, it may be for the judge to decide whether an unreasonable time has passed and whether goods have been accepted. For this reason you must contact the supplier, preferably in writing, as soon as the fault appears. To delay may mean you lose a right to a refund.
Dont let em give you any sh*t, quote the sales of goods act and put you request for a refund in writing. If they think you know what your on about they will soon change there tune. Might be worth mentioning a solicitor and local and national press in your letter too.
Check out this site
http://www.adviceguide.org.uk/http://www.adviceguide.org.uk/ it gives some good info.
Too many people get walked all over because they dont know there rights, dont be the next one!
