APPALING AFTER SALES

[boyracer666]

customise perfection in southampton have offered me awful after sales service wen they damaged a miror on my car and have not replaced it, they claim they sent one out which i didnt recieve and not they want me to foot the bill for their error.

they had to redo the things i asked them to do cos they didnt do them properly either...

try not to use them as they arnt v proffessional

Jay

 

[Andyman]

Theres some real cowboys out there.

cheers for that Jay

 

[CUP80Y]

If they say theyve sent one out to replace it, and then say we want you to foot the bill - theyre talking out of their arse. They obviously know they are at fault but are trying to squirm out of it.

In one statement theyve admitted liability, in the other they are refuting it and effectively saying its got nowt to do with them.

Have you got anything in writing, this could help. If not keep on at them and theyll pay up.

 

[boyracer666]

i dont care now cos i sold my car

but im gona make sure they get bad refereals

 

[boyracer666]

 

[RobFenn]

..or a brick through the window?

 

[Guvnor]

Haha, nice.

 

[boyracer666]

i did consider that rob but not v effective jus one brick...