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if the cable is pulling it can only really be the catch i would have thought. Have you tried "bouncing"?.... applying the pressure in bounces as you pull on the release.
my astra would never open unless somone gave it some serious bounceage on the bonnet. Never left a dent... its up to you, see what you can do or wait for renault to hand you a bill. If theyre anything like Vauxhall dealers they will charge you an hours labour for a 2 minute job.