In fact Im about ready to kill!
The dealers had my car today (had to wait until their expert was back from his holiday) to fit a Goldshield alarm and fix my headlamp washers. They ran out of time to to both jobs so they just did the alarm "fair enough" I thought. I had a quick look at the car when I picked it up and at first glance everything looks OK. However when I got home, on closer inspection the myopic clusterfu*ks at Whithouse Renault have left me seething. Theyve broken the cover on the ECU, the new bonnet swich is floating around under the bonnet, theyve not refitted the trim properly, the passenger side sensor fouls the sunvisor and they left my car with grubby marks all over.
I supose I shouldnt have expected much more than this after reading some posts on this forum. But what really should have got the alarm bells ringing was the comment that mine was the first of the new shape clios that theyve fitted one of these alarms too. Unfortunately for anyone who wants to risk their incompetence in the future, they also told be that they will be charging an additional £200 because the Renault list price of £288 doesnt cover their labour costs. At least one thing has worked out in my favour today!
So now I have to spend time tomorrow sorting it out with some service department monkey who couldnt care less. And they expect me to take the car back so they can take off the front bumper and replace the headlamp washers - I dont think so.
Thank you for listening, I feel much better now that Ive vented my spleen. Anyone got any good tips on how to deal with these chimps?
Andy.