IPod/Iphone Help

[makavelli]

Trying to get some tunes off itunes and onto the iphone but evrytime i plug the iphone into the laptop the screen goes blue and i get the warning message that a physical dump of the memory has started and i need to restart the comp?!

the i phone was fine when it was initially plugged in to the laptop and setup with O2 using itunes but this is the first time i have tried to connect the phone to the laptop since its been up and running

any ideas?

andy

 

[nosluom]

seems like its your laptop mate not the iphone. probably a driver conflict in there or something, can you do a system restore on your laptop to an earlier date?

 

[makavelli]

was thinking it could be driver related but im not sure how to solve it?!

will a system restore mess up itunes or will i have to reinstall?

i take it the i phone wont get messed up if itunes is reinstalled?

 

[makavelli]

problem solved

needed to turn the iphone off before connecting

 

[nosluom]

no your iphone will be fine mate. if you go to system restore in windows you will see various dates that you can restore to, you can see if this solves it then, it always gives you the option to undo the restore anyway. if you chose a date thats before you installed itunes then yes you'll have to re-install it