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n95 8gb problems

Car  none, just walk
can anyone help me?

Ive just got a new n95 8gb and its not working, everything works fine untill i try to make a call and no one can hear me- i can hear them fine but its total silence coming from my end


anyone know how to fix this?
 
First of all try and record a sound clip to see if its the microphone thats bust, then go from there.
 
ive just tried that. when i play it back there is nothing, when i turn it upto full it just plays no sound, its like nothing is being said into the phone?
 
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