I have sorted it now, I talked with one of there people through there IM thing on there website.
Basically my account had ran out, but I thought it wouldn't run out, just keep going. And it confused me as on their site it said that my account was 'Active' and my next bill date was the 20th of this month.
Anyways, I have canceled that account now, and got unlimited, with 20 connections now, and paying via paypal. Result, thanks anyways pals.