They must have furloughed all their good people then.Really?
I've had loads off them, no issues.
Two simple bolts ordered on 24th October that never arrived. After a week I got in touch and they apologised like you'd expect and offered to send another two out. They never arrived either. They then offered to send me another set and those were supposed to have arrived today but haven't. I get the Coronavirus is affecting things but in my experience Royal Mail 1st Class is pretty good and 2 days at the most. In fact to back that up i bought 2 rear hub axles off a lad on the forum and he sent by Royal Mail 1st Class on Wednesday and they arrived this morning.
My suspicions were alerted when they wouldn't provide me a tracking number so I could see what was going on. And after putting more pressure on them it turns out they didn't even bother sending them. Plenty more companies to buy from.