Packet loss. (Watch dog should close VM down.)

conneh · Nov 4, 2010

Just need new internet yea?

Had 26% packet loss while using wireless, so i bought a patch cable and i'm still getting around that %. Speed is alright, but it drops out now and again and can become real anoying.

And it seems like 50mb customers are having even more problems - over capacity as useual with VM. However they get no packet loss etc.

David · Nov 4, 2010

50mb. Mines normally awesome...

http://www.pingtest.net

that being said, ran this right after....

so not exactly reliable results above...

http://www.speedtest.bbmax.co.uk/results.php?t=1288877533&v=11296485

jonzz · Nov 4, 2010

andywright182 · Nov 4, 2010

tbf I love virgin

pritchp · Nov 4, 2010

ouch :/

Danny133 · Nov 4, 2010

Pft I get 1.5mb on sky lol

Dm_26 · Nov 4, 2010

WTF....

96% Packet Loss

DrR · Nov 4, 2010

Danny133 · Nov 4, 2010

PinkoCommie · Nov 4, 2010

10Mbit Virgin

SC03OTT · Nov 4, 2010

I got this twice.

Inodaz · Nov 4, 2010

PinkoCommie · Nov 4, 2010

try doing the following from a command window.

pathping 4.2.2.2

You'll get something back like: (I've removed my own IP's) edit: it'll take 5 mins to run.

Code:

Tracing route to vnsc-bak.sys.gtei.net [4.2.2.2]
over a maximum of 30 hops:
  0  
  1  
  2  
  3  asfd-core-1b-ge-114-1752.network.virginmedia.net [80.3.98.157]
  4  glfd-bb-1b-ge-330-0.network.virginmedia.net [212.43.163.34]
  5  manc-bb-1a-ae3-0.network.virginmedia.net [213.105.175.145]
  6  212.187.136.125
  7  ae-4-4.ebr1.London1.Level3.net [4.69.133.102]
  8  ae-100-100.ebr2.London1.Level3.net [4.69.141.166]
  9  ae-21-21.ebr2.Frankfurt1.Level3.net [4.69.148.186]
 10  ae-62-62.csw1.Frankfurt1.Level3.net [4.69.140.18]
 11  ae-11-69.car1.Frankfurt1.Level3.net [4.68.23.3]
 12  vnsc-bak.sys.gtei.net [4.2.2.2]

Computing statistics for 300 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           
                                0/ 100 =  0%   |
  1    1ms     0/ 100 =  0%     0/ 100 =  0%  
                                0/ 100 =  0%   |
  2   16ms     0/ 100 =  0%     0/ 100 =  0%  
                                0/ 100 =  0%   |
  3   14ms     0/ 100 =  0%     0/ 100 =  0%  asfd-core-1b-ge-114-1752.network.virginmedia.net [80.3.98.157]
                                0/ 100 =  0%   |  4   16ms     0/ 100 =  0%     0/ 100 =  0%  glfd-bb-1b-ge-330-0.network.virginmedia.net [212.43.163.34]
                                0/ 100 =  0%   |
  5   27ms     0/ 100 =  0%     0/ 100 =  0%  manc-bb-1a-ae3-0.network.virginmedia.net [213.105.175.145]
                                0/ 100 =  0%   |
  6   40ms     0/ 100 =  0%     0/ 100 =  0%  212.187.136.125
                                0/ 100 =  0%   |
  7   18ms     0/ 100 =  0%     0/ 100 =  0%  ae-4-4.ebr1.London1.Level3.net [4.69.133.102]
                                0/ 100 =  0%   |
  8   19ms     0/ 100 =  0%     0/ 100 =  0%  ae-100-100.ebr2.London1.Level3.net [4.69.141.166]
                                0/ 100 =  0%   |
  9   36ms     0/ 100 =  0%     0/ 100 =  0%  ae-21-21.ebr2.Frankfurt1.Level3.net [4.69.148.186]
                                0/ 100 =  0%   |
 10   38ms     0/ 100 =  0%     0/ 100 =  0%  ae-62-62.csw1.Frankfurt1.Level3.net [4.69.140.18]
                                0/ 100 =  0%   |
 11  ---     100/ 100 =100%   100/ 100 =100%  ae-11-69.car1.Frankfurt1.Level3.net [4.68.23.3]
                                0/ 100 =  0%   |
 12   35ms     0/ 100 =  0%     0/ 100 =  0%  vnsc-bak.sys.gtei.net [4.2.2.2]

It'll show you where your packet loss is occuring. Look at the "Pct" column.

Adam · Nov 4, 2010

The only downside which has just happened recently is VM have started to throttle Newsgroup/Usenet traffic on the XXL (50Mb) package, even over some of the SSL ports

Dont really want to go back to midnight downloading!

Was considering upgrading to 100Mb when it becomes available in my aera but if that is throttled aswell then it will be pointless!

bmh.01 · Nov 4, 2010

I wuv my 50meg, best £27 a month ever.

sideways danny · Nov 4, 2010

conneh · Nov 5, 2010

PHP:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Conneh>pathping 4.2.2.2

Tracing route to vnsc-bak.sys.gtei.net [4.2.2.2]
over a maximum of 30 hops:
  0  Conneh-PC.Belkin [192.168.2.3]
  1  192.168.2.1
  2  10.189.0.1
  3  newt-geam-1a-v11.network.virginmedia.net [80.235.128.33]
  4  exe2-core-1a-pc111.network.virginmedia.net [80.6.128.193]
  5  glfd-bb-1a-ge-210-0.network.virginmedia.net [195.182.178.129]
  6  brnt-bb-1b-ae2-0.network.virginmedia.net [212.43.163.90]
  7  195.50.91.129
  8  ae-32-52.ebr2.London2.Level3.net [4.68.117.62]
  9  ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
 10  ae-100-100.ebr2.London1.Level3.net [4.69.141.166]
 11  ae-21-21.ebr2.Frankfurt1.Level3.net [4.69.148.186]
 12  ae-82-82.csw3.Frankfurt1.Level3.net [4.69.140.26]
 13  ae-31-89.car1.Frankfurt1.Level3.net [4.68.23.131]
 14  vnsc-bak.sys.gtei.net [4.2.2.2]

Computing statistics for 350 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           Conneh-PC.Belkin [192.168.2.3]
                                0/ 100 =  0%   |
  1    1ms     0/ 100 =  0%     0/ 100 =  0%  192.168.2.1
                                0/ 100 =  0%   |
  2  ---     100/ 100 =100%   100/ 100 =100%  10.189.0.1
                                0/ 100 =  0%   |
  3   21ms     0/ 100 =  0%     0/ 100 =  0%  newt-geam-1a-v11.network.virginmed
ia.net [80.235.128.33]
                                0/ 100 =  0%   |
  4   22ms     1/ 100 =  1%     1/ 100 =  1%  exe2-core-1a-pc111.network.virginm
edia.net [80.6.128.193]
                                0/ 100 =  0%   |
  5   22ms     0/ 100 =  0%     0/ 100 =  0%  glfd-bb-1a-ge-210-0.network.virgin
media.net [195.182.178.129]
                                0/ 100 =  0%   |
  6   29ms     0/ 100 =  0%     0/ 100 =  0%  brnt-bb-1b-ae2-0.network.virginmed
ia.net [212.43.163.90]
                                0/ 100 =  0%   |
  7   36ms     1/ 100 =  1%     1/ 100 =  1%  195.50.91.129
                                0/ 100 =  0%   |
  8   35ms     0/ 100 =  0%     0/ 100 =  0%  ae-32-52.ebr2.London2.Level3.net [
4.68.117.62]
                                0/ 100 =  0%   |
  9   36ms     0/ 100 =  0%     0/ 100 =  0%  ae-3-3.ebr1.London1.Level3.net [4.
69.141.189]
                                0/ 100 =  0%   |
 10   33ms     1/ 100 =  1%     1/ 100 =  1%  ae-100-100.ebr2.London1.Level3.net
 [4.69.141.166]
                                0/ 100 =  0%   |
 11  ---     100/ 100 =100%   100/ 100 =100%  ae-21-21.ebr2.Frankfurt1.Level3.ne
t [4.69.148.186]
                                0/ 100 =  0%   |
 12   40ms     0/ 100 =  0%     0/ 100 =  0%  ae-82-82.csw3.Frankfurt1.Level3.ne
t [4.69.140.26]
                                0/ 100 =  0%   |
 13  ---     100/ 100 =100%   100/ 100 =100%  ae-31-89.car1.Frankfurt1.Level3.ne
t [4.68.23.131]
                                0/ 100 =  0%   |
 14   35ms     0/ 100 =  0%     0/ 100 =  0%  vnsc-bak.sys.gtei.net [4.2.2.2]

Trace complete.

C:\Users\Conneh>

McBunny · Nov 5, 2010

Adam said:
The only downside which has just happened recently is VM have started to throttle Newsgroup/Usenet traffic on the XXL (50Mb) package, even over some of the SSL ports

Dont really want to go back to midnight downloading!

Was considering upgrading to 100Mb when it becomes available in my aera but if that is throttled aswell then it will be pointless!

use giganews with their vpn offering

McBunny · Nov 5, 2010

i just thought after reading this wonder what speed would be possible in house we are looking at >1.5!!!!! and god knows if thats been just overly optimistic lol

David · Nov 5, 2010

Adam said:
The only downside which has just happened recently is VM have started to throttle Newsgroup/Usenet traffic on the XXL (50Mb) package, even over some of the SSL ports

Dont really want to go back to midnight downloading!

Was considering upgrading to 100Mb when it becomes available in my aera but if that is throttled aswell then it will be pointless!

have they? didn't even know about this, never seem to get less than around 6mb down off newsgroups..

PinkoCommie · Nov 5, 2010

conneh said:

PHP:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Conneh>pathping 4.2.2.2

Tracing route to vnsc-bak.sys.gtei.net [4.2.2.2]
over a maximum of 30 hops:
  0  Conneh-PC.Belkin [192.168.2.3]
  1  192.168.2.1
  2  10.189.0.1
  3  newt-geam-1a-v11.network.virginmedia.net [80.235.128.33]
  4  exe2-core-1a-pc111.network.virginmedia.net [80.6.128.193]
  5  glfd-bb-1a-ge-210-0.network.virginmedia.net [195.182.178.129]
  6  brnt-bb-1b-ae2-0.network.virginmedia.net [212.43.163.90]
  7  195.50.91.129
  8  ae-32-52.ebr2.London2.Level3.net [4.68.117.62]
  9  ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
 10  ae-100-100.ebr2.London1.Level3.net [4.69.141.166]
 11  ae-21-21.ebr2.Frankfurt1.Level3.net [4.69.148.186]
 12  ae-82-82.csw3.Frankfurt1.Level3.net [4.69.140.26]
 13  ae-31-89.car1.Frankfurt1.Level3.net [4.68.23.131]
 14  vnsc-bak.sys.gtei.net [4.2.2.2]

Computing statistics for 350 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           Conneh-PC.Belkin [192.168.2.3]
                                0/ 100 =  0%   |
  1    1ms     0/ 100 =  0%     0/ 100 =  0%  192.168.2.1
                                0/ 100 =  0%   |
  2  ---     100/ 100 =100%   100/ 100 =100%  10.189.0.1
                                0/ 100 =  0%   |
  3   21ms     0/ 100 =  0%     0/ 100 =  0%  newt-geam-1a-v11.network.virginmed
ia.net [80.235.128.33]
                                0/ 100 =  0%   |
  4   22ms     1/ 100 =  1%     1/ 100 =  1%  exe2-core-1a-pc111.network.virginm
edia.net [80.6.128.193]
                                0/ 100 =  0%   |
  5   22ms     0/ 100 =  0%     0/ 100 =  0%  glfd-bb-1a-ge-210-0.network.virgin
media.net [195.182.178.129]
                                0/ 100 =  0%   |
  6   29ms     0/ 100 =  0%     0/ 100 =  0%  brnt-bb-1b-ae2-0.network.virginmed
ia.net [212.43.163.90]
                                0/ 100 =  0%   |
  7   36ms     1/ 100 =  1%     1/ 100 =  1%  195.50.91.129
                                0/ 100 =  0%   |
  8   35ms     0/ 100 =  0%     0/ 100 =  0%  ae-32-52.ebr2.London2.Level3.net [
4.68.117.62]
                                0/ 100 =  0%   |
  9   36ms     0/ 100 =  0%     0/ 100 =  0%  ae-3-3.ebr1.London1.Level3.net [4.
69.141.189]
                                0/ 100 =  0%   |
 10   33ms     1/ 100 =  1%     1/ 100 =  1%  ae-100-100.ebr2.London1.Level3.net
 [4.69.141.166]
                                0/ 100 =  0%   |
 11  ---     100/ 100 =100%   100/ 100 =100%  ae-21-21.ebr2.Frankfurt1.Level3.ne
t [4.69.148.186]
                                0/ 100 =  0%   |
 12   40ms     0/ 100 =  0%     0/ 100 =  0%  ae-82-82.csw3.Frankfurt1.Level3.ne
t [4.69.140.26]
                                0/ 100 =  0%   |
 13  ---     100/ 100 =100%   100/ 100 =100%  ae-31-89.car1.Frankfurt1.Level3.ne
t [4.68.23.131]
                                0/ 100 =  0%   |
 14   35ms     0/ 100 =  0%     0/ 100 =  0%  vnsc-bak.sys.gtei.net [4.2.2.2]

Trace complete.

C:\Users\Conneh>

That would tend to suggest that you don't actually have a packet loss problem in general, only to the test server you posted in your first post, which give the way the internet works, can and does happen. Once you get past hop 6 in your pathping you are outside of the VM network anyway.

What I suggest now, is that you get the other end of you Skype call (as IIRC that was what this was all about) to give you their IP address (get them to go to www.whatismyip.com) and then run pathping between you and them. then that will show you where on the route between that you are losing the traffic.

Anything that loses 100% of pings can be discounted, as that will just be a device that does not respond to pings (not everything does)

RoryW · Nov 5, 2010

They have throttled connections after 4gb of download for over 2 years now. I dont know if 50mb has only just started being done but 20 was over 2 years ago.

Its one of the reasons i left them, why pay for a super fast connection if you cant really use it. Decided to save my money and sit on a sky 4mb connection instead

David · Nov 5, 2010

50mb was exempt up until apparently this month or something, I've never been throttled on XL

PinkoCommie · Nov 5, 2010

50mb is only throttled on the upload and then only between 3pm and 8pm and then again only if you have the improved upload speed (5mbit up instead of 1.5).

If you're on the oldschool uploads still then this is how they throttle you: http://www.virginmedia.com/myvirginmedia/traffic-management-table.php

If you have the upgraded upstream, this is the policy: http://www.virginmedia.com/myvirginmedia/faster_upload_traffic_management_table.php

RoryW · Nov 5, 2010

See now that's a joke. Why offer these great speeds and then say oh actually tough now

PinkoCommie · Nov 5, 2010

Why's it a joke? Unless you're actually paing for a full blown business line, pretty much every ISP will have some sort of throttling and a mximum download limit (yes even those that say "unlimited usage"). Virgin is one of the very few who actually advertise exactly what and when they do it.

As you are going to be throttled anyway, I'd much rather have it done on a rolling basis knowing that if I rape my connection for a couple of hours and hit my limit, that I'll generally be throttled for a maximum (in Virgins case) of 5 hours. rather than hitting my limit halfway through the month and being throttled for the rest of the month.

It's basically to stop people from hammering the s**t out of their network during peak times, and the upload limits are pretty much to prevent people running servers on domeestic broadband lines. Anyway, between 8pm and 10am you aren't throttled at all.

David · Nov 5, 2010

Don't agree, unlimited broadband at a specific speed shouldn't be called unlimited broad band at a specific speed. It should be called Restricted broadband or something.

Adam · Nov 5, 2010

File sharing

At peak times we also slow down the speed of file sharing traffic – that's services like Limewire, Gnutella, BitTorrent and Newsgroup (Usenet) traffic. You will, of course, still be able to use these services, but downloads and uploads will take longer during these peak periods.

http://shop.virginmedia.com/help/traffic-management.html

Adam · Nov 5, 2010

Yeah, thats a good point. Might have to consider that if that start throttling all other SSL ports.

David · Nov 7, 2010

Weird. Whole weekend so far my Internet is barely working. 0.5k down and up. Anyone else having issues?

kev182cup · Nov 7, 2010

funny how some of you have higher mbs than me and higher upload but my line gets 3.8/5. i get 6mbs and 0.600 upload with 5ms jitter. i only pay 6 quid a month though. lol

Leeshez · Nov 9, 2010

Mine is.

Reaver85 · Nov 14, 2010

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Packet loss. (Watch dog should close VM down.)

conneh

David

jonzz

andywright182

pritchp

Danny133

Dm_26

DrR

Danny133

PinkoCommie

SC03OTT

Inodaz

PinkoCommie

Adam

bmh.01

sideways danny

conneh

McBunny

McBunny

David

PinkoCommie

RoryW

David

PinkoCommie

RoryW

PinkoCommie

David

Adam

Adam

David

kev182cup

Leeshez

Reaver85

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