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3 months left on your contract and they'll do you something, but other than that i've never had any luck!. I've to wait til November 4th to sort a new deal out (k850!)
well im on a 18months contract with oragne n im gettin sick of my samsung d900 n i want a k850 so i went into orange in manchester n they said it would cost £100 early upgrade fee as well as £200 for the phone, so i went into phones4u to see what they could do n this guy said he could buy me out of my contract 5 months early instad of 2 months early and give me a free k850 but i didn't have time to sort it there n then so i went into my local store as blackpool n it turned out that deal is impossable n its was the guy's 1st day but because they had messed me about making sure i wasnt lieng they said yeah we can do it but u have to pay 3 months insurance at £9.99 or pay £150 for the phone. so go into phones for you n try n get a good deal out of them because if u push they will move
On 12 month contracts they have upgraded me after 9 months before so on 18 maybe after 15 months, maybe slightly earlier if you call them and kick up a fuss.
What phone are you after then? I am due fairly soon, like the new Sony Ericsson phone really.