Let me guess ... is your insurance with part of the Admiral group?
I had somebody lightly tap the rear of my 172 whilst I was stationary at some traffic lights about 6 months prior to me getting the Vee. Nothing major but did go through insurance to get bumper replaced. It was only when I went to renew my insurance, which was by then on the Vee, that I discovered the absolute piss take policy that Admiral have.
I was told that whilst the accident was totally not my fault, and hence my full no claims was unaltered, that my insurance had been increased because my risk factor had increased. I asked how so, when the accident was the commonest around and I was totally blameless. Got back some b****cks about how their actuarial model showed that people who'd been involved in a no fault accident were more likely to be involved in an at fault accident within 3 years. WTF! I clearly told them were to stick their policy, and then again when they wrote to me to ask why I'd moved away from them.
I then spent a couple of years (and beyond as witnessed by the above) ranting about them, before promptly returning once I no longer had to tick that "accident in last 3 years" box, because as much as I hate them, they're the cheapest by a long shot
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