Rooted Phone?

[jonno_c]

I've not rooted this phone, however am now getting pop ups like this on HBSC business app.

How and why is this happening?!

Is this a security issue?

 

[Gally]

Maybe disabled something important? Definitely a worry.

 

[jonno_c]

Maybe disabled something important? Definitely a worry.

Not touched anything on it.

I'll steer clear of logging into my any important apps until I've done a bit more digging.

 

[Louis]

Was your phone brand new?

 

[jonno_c]

Yeah @Louis , got it back in November. Pixel 4a 5G.

Any ideas?!

 

[jonno_c]

Don't know who to believe now!!

 

[JamesBryan]

Uninstall then reinstall the app.

 

[jonno_c]

Uninstall then reinstall the app.

Done that. Didn't work!

Deleted cache - didn't work!

Downloaded the most recent Google Play update, didn't work.

Not sure how dodgy this is, however am now only checking Business Bank/ personal Bank on the computer for the time being.

 

[JamesBryan]

Done that. Didn't work!

Deleted cache - didn't work!

Downloaded the most recent Google Play update, didn't work.

Not sure how dodgy this is, however am now only checking Business Bank/ personal Bank on the computer for the time being.

I have the HSBC personal banking app on my pixel 5 and I've not had that message 🤔

 

[jonno_c]

I have the HSBC personal banking app on my pixel 5 and I've not had that message 🤔

Yeah, it's fine for Personal, I'm getting it on the Business app ; (

 

[davo172]

Been visiting too many dodgy sites with that phone l!🤣

 

[Louis]

Yeah @Louis , got it back in November. Pixel 4a 5G.

Any ideas?!

Send me your login details, ill try it on my phone.

 

[jonno_c]

Been visiting too many dodgy sites with that phone l!🤣

But I got the phone ages ago, why is it happening now?!

 

[JamesBryan]

Sounds like a fault with the app itself.

How long has it been since they released an update for it?

 

[McGherkin]

Post your long card number, expiry date and verification code off the back and I’ll look into it for you.

 

[MarkCup]

Is it the Business Internet Banking app or the HSBCnet one?

 

[jonno_c]

Post your long card number, expiry date and verification code off the back and I’ll look into it for you.

PMd you...

 

[jonno_c]

Is it the Business Internet Banking app or the HSBCnet one?

Business Internet Banking.
Weird, spoke to HSBC - talk to Google.
Google - talk to HSBC.

Joys.

 

[MarkCup]

I've got a non-rooted Pixel 4A, just tried logging on to both HSBC business banking apps, no issues at all.

Sorry that's no help whatsoever!

 

[fulhamfcboy]

Are you running beta version of Android?