A few
I bought a clio a few weeks ago from a Renault garage and was told it had full service history. I was shown the document before putting a deposit down on the car. I picked up the car and was told everything was in the glovebox, so I checked and the Renault pack was there.
When I got home I found that the service history book wasent there, only a few receipts along with the other manuals etc. I have phoned them a number of times and was told that they were going to have a look for it. Anyway after weeks of ringing I have eventually got a phone call today and was told that it it didnt come in with full service history and that they have phoned the previous owner and they said they couldnt find it when it came in. All ive got is a few receipts etc, no book with the stamps. No I wouldnt be too bothered but when I come to sell it, it would be much easier to sell with the service book.
Where do I stand with this? Im not annoyed, but when I have been told it had the service history and had seen it then I would expect the book to come with the car :S.
When I got home I found that the service history book wasent there, only a few receipts along with the other manuals etc. I have phoned them a number of times and was told that they were going to have a look for it. Anyway after weeks of ringing I have eventually got a phone call today and was told that it it didnt come in with full service history and that they have phoned the previous owner and they said they couldnt find it when it came in. All ive got is a few receipts etc, no book with the stamps. No I wouldnt be too bothered but when I come to sell it, it would be much easier to sell with the service book.
Where do I stand with this? Im not annoyed, but when I have been told it had the service history and had seen it then I would expect the book to come with the car :S.