Sky broadband/router problem

[Clart]

Everytime i turn on my PC and router my broadband works for about 10 minutes, then slowly dies - can't get any pages or ping any websites.

If i reboot the router, release and renew using ipconfig, it comes back up and it'll stay connected as normal for the rest of the day.

I've rung sky who say it is a BT problem, tried using the BT test socket etc but nothing seems to solve it other than rebooting the router.

Tis well annoying!

 

[Has]

dodgy router

 

[Clart]

i've suggested this to sky who tell me otherwise....

 

[McBunny]

what do sky know they charge you 299 for a hd box 53.50 a month and 60 to install it and claim its good value !!!!!

 

[Has]

Tell them youve had an engineer from a local computer shop look at it and they say the router needs changing. Normally works!

Should send you a replacement no questions

 

[Clart]

new router on the way! jeeez like getting blood out of a stone

 

[Adam K]

do what i advise customers to do, buy a router from pc world, use it to test, then take it back afterwards as pc world returns policy is basically no quibble returns.