The USB stick in Media Nav has stopped loading

[Adelut]

Help please ,I have a Renault clio from 2013 ,the navigation in my Media Nav was not updated for many years and only yesterday I decided to update it , I followed the procedures of one of many videos in YouTube which was easy and straight foreword. I had an empty USB with 15 GB (I didn't format it cause non of the videos I watched said to format it ) I insert the USB stick in the Media Nav to create a finger print of my navigation system and then to my pc toolbox program to get the latest updates then back to the Media Nav to load it with the updates,every thing went smoothly with no issues but after few minutes of loading updates and when it reached the end it stopped ,until writing this thread it passed one hole day without any changes.
Anybody has been to a similar situation or anybody has any idea what to do ? Thank you in advance

 

[Martin_172]

format the USB and create a new one using the following website, it skips out the step of using Toolbox:

Update Software Medianav

Like all multimedia systems, it is possible to update the system of MediaNav and MediaNav Evolution.The update procedure is very simple.First of all it is necessary to know the system version. For this it is necessary to go in Setting, then tab System , go down on the second page to go to the

www.gps-rlink.com

Worth noting, your not updating the maps - only the Software on the unit its self.

 

[Darren S]

I'll guess that the file type on the USB stick itself isn't accepted by the header unit.

NTFS would be a good standard to pick, but I'll guarantee that a lot of devices will not support it. I'd personally try to obtain a USB that was less that 8GB or less in size and USB2.0 only - before formatting it to exFAT. And if that doesn't work with the update - retry it by formatting the stick once more to FAT/FAT16.

 

[Martin_172]

It will be formatted correctly if it's got that far then crashed, they are just a little flakey, it runs WindowsCE, the later android ones are much more stable

 

[Adelut]

I guess I have to start all over again ,first of all to pull out the USB stick and see if the Media Nav is intact or all data are erased then I will get a new USB with 8GB and format it as Darren suggested then I will download the software from GPS R-LINK hoping it will work this time .
In case of any other complication I will wait until tomorrow Monday and pay a visit to Renault to see if I can get help.
Thank you very much for all the responses

 

[Martin_172]

You will probably find the unit is still working and if you retry it with the same USB stick it will work!

 

[Adelut]

You will probably find the unit is still working and if you retry it with the same USB stick it will work!

That is pleasure to my ears ,I will try it and write back the result.

 

[Adelut]

I pulled out the stick and as expected with Renault technology, I have a frozen screen and have to figure out how to revive it .

 

[Martin_172]

I pulled out the stick and as expected with Renault technology, I have a frozen screen and have to figure out how to revive it .

Sure there is a guide on the above website for fixing a bricked unit too!

 

[Adelut]

Latest Update
After sending data back and forth with Renault customer service
I got their answer .
They dropped their hands from helping by putting their blame on disconnecting the battery which I'm sure I would have lost the navigation data any way even without disconnecting the battery.
Of course one hour of looking into the problem by Renault is around 150 USD .
***********************************************************************************************

Our technical support has returned and they write the following:

"Disconnecting the battery likely corrupted the navigation onboard. Unfortunately the error messages the customer is getting suggest that data has been lost.
We are unable to provide a solution in such cases: my only recommendation is that they contact a dealership and have the Media Nav replaced."

 

[Martin_172]

See the link down near the bottom where it says FOR MEDIANAV DEVICES ONLY

Renault Media Nav (Evolution)

renault.welcome.naviextras.com

 

[Adelut]

Haha and Renault customer service doesn't say anything about this link to one of their faithful customers.
Thank you Martin ,appreciate it.

 

[Martin_172]

Good luck, let us know how you get on

 

[Adelut]

It's not going well try a brand new USB of 32 (GB) which is the minimum one can find in my city and downloaded the file zip and extract it as mentioned to the USB with no success and tried all other formats NTFS and exFAT all with this rub :
No media file was found in the USB

 

[Mr Squashie]

I know what you’re thinking. ‘Did he fire six shots or only five?’ Well, to tell you the truth, in all this excitement, I kind of lost track myself. But being as this is a 4.5mm, the most powerful airsoft gun in the world, and would blow your head clean off, you’ve got to ask yourself one question: Do I feel lucky? Well, do ya, punk?