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sometimes a ball joint inside comes undone.. it did on mine when i bought it... its a case of pulling the inner bit towards yourself... and it should click back in..
allen key to adjust it manually on the back..... i had to do it when i put them on my car... make sure the adjuster inside on the dash is set to 0 beforehand though...
i put mine on the car and didnt realise they were pointing further down than they should be....drove to stoke from manchester to a meet and then back again with the headlights only reaching 1m in front all the way back, scary!
i then used an allen key to adjust them to the right position, but before i did that made sure the dash leveller was set to 0 so i can always point them down using the dial if need be...
hmm im not entirely sure then....cant say ive noticed mine pointing down....even though the first time i fitted them and turned them on i heard a motor going as if they were resetting position wise...
both of mine were from matt black and seem to be pointing correctly....il check when i get the car back though
grrr Jord, I can't stopping going on about how nice your car looks! Where did you get your sport grill from? I can't find any on ebay and not sure how much they cost from Renault.
I'm putting my xenons on hopefully this week which I have bourght off ebay Karl so will report back eost e whether I get teh same probelms.
i see what you mean now...iits like the xenon bulb unit is completely down...i couldnt image that from what you said....hmm maybe one of the clips has come loose like mentioned above?
found the problem on 1 the housing that the xenon bulb is has snapped away from the bit that is at the bottom , lucky enough its the 1 i got from matt black so going to phone them up tmoz and get a new 1 sent out,
and ive got the other 1 here now so going to fiddle with the allen key on that