Racing Blue 182
As some of you know i work in a customer relations department for the 2nd largest insurance underwriters in the uk and have many dealings with customerds who have undisclosed mods. I would like to share with you a recent communication from a meeting held with the FOS (for those who dont know, the FOS are in independant orgnisation who deal with complaints about financial organisations- what they say go's).
As you are probably aware, we have many cases of intentional non-disclosure but we also have cases of innocent non-disclosure (normaly cases such as buying a car that already had the mods). Both cases in the past have normaly lead to policys been void, and the customer left to fork out the costs.
Anyways, the FOS have now decided that for any form of non-disclosure which is not intentional (or the customer plays dumb) , insurance companies are not allowed to a void a policy and we have to pay out on a claim made; however they do retain the right to charge the extra premium due and increase the xs.
I am not in any way advising you not to declare mods and can not be held responsible for any part of this that is wrong, but this should help any1
one with cases of none disclosure. Do not accept 'No, its void'', persure it throught the FOS and you will win.
This seems a stupid decision from the FOS, but thought i would let you guys know
any probs with complaints, see these http://www.financial-ombudsman.org.uk/
As you are probably aware, we have many cases of intentional non-disclosure but we also have cases of innocent non-disclosure (normaly cases such as buying a car that already had the mods). Both cases in the past have normaly lead to policys been void, and the customer left to fork out the costs.
Anyways, the FOS have now decided that for any form of non-disclosure which is not intentional (or the customer plays dumb) , insurance companies are not allowed to a void a policy and we have to pay out on a claim made; however they do retain the right to charge the extra premium due and increase the xs.
I am not in any way advising you not to declare mods and can not be held responsible for any part of this that is wrong, but this should help any1
one with cases of none disclosure. Do not accept 'No, its void'', persure it throught the FOS and you will win.
This seems a stupid decision from the FOS, but thought i would let you guys know
any probs with complaints, see these http://www.financial-ombudsman.org.uk/