Just like to say that i just had a very good experience today.Decided instead of letting the muppets at the dealership service the car, to take it to a bunch of guys that know every nut and bolt thats fitted to my car.Took it in this morning for the 12k service, and it was sorted while i was there. £119 later and the car is sorted no fuss, no problems and most of all no bits missing or damaged.The service book has been stampted with an authorised Renault specialist, which will help with the resale.I stongly advise anyone in the Essex area to take there car there to have the service done.Many thanks to Andy and the Guys.