Thinks its going back in the box an being returned. Pile of turd.
best of luck
I predict the following scenarios....
"If you would like to explain the problem- then i know what department to refer you to"
"no sir there is no 14 day cooling off period" (even though we asked if there was) "i'll have to listen to the original conversation"
"the tape team still havent got back to us"
"No sir you cannot return it to us directly you need an RMA number"
"im sorry sir i didnt speak to you yesterday, if you would like to explain the problem"
after explaing the problem and ringing back the next day:-
Hi there id like to speak to your manager, as you WILL NOT be able to help me, ive had this is my 9th phonecall to you this week, and i dont want to upset you by being irate with you as YOU have done nothing wrong.
"ok sir, if you would like to explain the problem i'll see what i can do to help"
You didnt listen to me at all, just put me through to your manager.
"but if you explain the problem sir...."
put me though to your manager, put me though to your manager, put me though to your manager, put me though to your manager, put me though to your manager
"ok sir please hold"
"im sorry he's still waiting on the tapes team to get back to him"
can i have the tapes team phone number please/.......
" they dont have a phone number"
Well no wonder they havent been in touch!!
f**k YOU BT!!