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Do dealers talk crap

Just come off the phone with the renault dealer in maidenhead, and supposidly without a letter from Renault customer care any imported renault only has 1yr warranty!!!

Tell me theyre talking crap??

Also just had them change mi washer jets, and all of a sudden, i now need a new washer pump!!!! You cant trust em with anything!!!!

Just spoken to the guys in customer service and theyve confirmed they are talking crap.

They also confirmed im eligiable for the 3yr pan european warranty, so once i have that, ill be sure to shove it in the face of Mr Maidenhead Dealer!!!!