Garage costs - Are we being robbed?

[Huntlee]

I recently bought my wife a 06 plate 1.6 Clio and paid for an additional warranty throught the dealer.

On Sunday the car would not start, the dash would light up but we only got a series of clicks when turning the key.

We called the warranty company who asked their recovery firm to come to us. The recovery engineer checked the car and found the problem to be the battery was not holding any charge but 14.4 volts was going to it from the alternator.

After getting the car to the dealer they have run daignostics and state the problem is both the alternator and the battery. The alternator will be covered under warranty, which they claim would normally cost north of £700.

They want us to pay for the battery, the diagnostics and also for a new auxillary belt, which they claim is worn. They serviced the car at 32k prior to selling it to us. We have done 9k since.

The price for this? £382.73

I think we are being asked to pay for the labour for the auxillary belt, which they need to remove to do the alternator anyway.

Do you think this is fair pricing?

Thanks fo reading,

Matt

 

[barker22]

a new belt is only around £20, a battery at the most maybe £50-£100 depeding what type/where from.
depending what warranty you have, does it say parts and labour, if so tell them to p**s off. the diagnostics you may have to pay for though.