How long does a back order from France usually take?

[Cliotoby]

I have a feeling my new gearbox will be coming from france on a back order. What sort of time frame will I be looking at?

 

[Gally]

Back order can be 5 days can be 5 weeks, back order isn't a time but when they ordered it they should have been given a time.

You been driving like a badmanz again, double clutching granny shifting?

 

[Cliotoby]

Clutchless shifting, double clutching you name it ive been doing it.

Nah, synchro mesh into 3rd is fucked, well, they rang me up today and told me there was a serious problem with my gearbox. No s**t. Same TL4 box as that in the 197 and 200. Well almost.

I have a 1.5DCi Micra for a while, and then im into a hire car for the remaining period of time. They had to take it into Shitroen to get my car on the ramps.

 

[-J-]

Back Order simply means No Supply date normally.

If its in stock in France its normally a 5 working day turn around.

RUK Customer Services will be able to advise of a date normally (Will only be an ETD though) Make sure the dealership has not simply got the part on a Stock order though, and that its on VOR (Vehicle off road) status, otherwise it will keep getting dropped down the list as other dealers order on VOR.

 

[Gally]

^ What he said.

VOR is when they get really desperate.

 

[MartinR]

i ordered a farty washer thing for the suspension on my old valver took near enough 3 months to come? but i am an unlucky person!!

 

[lemonnobby]

no we had a car waiting 5 months for a part

 

[Cliotoby]

Oh jesus. I hope to god I dont have to go without my car for a lengthy period of time.

 

[Alastair.]

i love it when parts are on back order, mean i havent gotta do the shitty job for a while

 

[MikeB]

Back order ftl! Dead ramps = pain in the ass

 

[lemonnobby]

push it back out worry about it later

 

[Cliotoby]

Not confirmed if it is on back order yet but Id imagine it will be.

I might ask if I can take the car back until the part is in. Dont really want my car being left in a carpark getting bashed left right and centre. Ive tried hard to keep it ding free and the door lips chip free from hitting walls and so far ive been successful. I wont be atall surprised if it comes back with scrapes, dings and damaged lips.

e/

Ill pester them and gett hem to put it on VOR then. Although Id imagine they will do anyway, because it is VOR.

 

[sideways danny]

why not send the old box for reconditioning? Agency Transmissions

 

[Cliotoby]

Warranty?

 

[Wests Renault]

You got it sorted OK then?

 

[Cliotoby]

I think so, they have been great so far, very helpful - IM actually gobsmacked. Was an internal problem, synchro mesh is fucked, typical tl4 problem. They have a brand new (apparantly updated version) gearbox on order for me with a few other things but cant remember what they said. Full new unit.

Going to try find out the exact gearbox numbers and see if they have updated it or not.

 

[Cliotoby]

Gearbox arrives tomorrow, should be fitted by friday.

Im astounded by the level of service and communication im recieving.