Just replaced my MBP

[eugegall]

As some of you know i got a 15" MBP less than 3 weeks ago. Since i got it i had 3 sticky keys inc the caps lock which i use all the time.

Went in today. Boom brand new one. I asked why he said for your convenience sir. What more could i say.

Once again this company need an award for customer service.. Well done them

 

[Ronnie R]

Apple rocks.

 

[Rob]

What did they do about the data on it eug?? I was really curious as to whether they just transferred it in store???

 

[eugegall]

What did they do about the data on it eug?? I was really curious as to whether they just transferred it in store???

Well i thought this too. so I took my external WD hard drive with me. When they said they would replace it he gave me some time to back up and restore the laptop then off i went. Im using the new one new. Restored perfectly. Exactly to how it was before..

 

[fUbAr]

Bought direct from Apple?

 

[Rob]

Is it easy to migrate all personal data on the mac's then? If somone gave me like an hour in a shop with my pc laptop, i'd never have enough time!!!

Iirc this was through pc world was it not? Doesn't matter where it comes from with apple though I think, as long as it's straight

 

[wozzaa]

All depends on how much data there is to be fair. I mean TB's worth of data just can't be backed up quickly. A barely used laptop has likely got very little on it.

Easy enough to migrate a windows machine as well. Apps built into windows for it.

They are good customer service wise though, however they just replaced the case on mine when it cracked. You get a whole new machine for a sticky key:dapprove:.

 

[Adam.]

Couldnt you just have used a firewire cable and migrated all data to the new machine?

I do this all the time at works. Although it is with mac mini's/iMacs.