Lightning and Ethernet Cards

[donofkarma]

Just a quick one really....

A mate's house was hit by lightning a few days ago and his laptop was connected to the internet via a router/modem. The modem reset to it's factory settings but still works properly. The thing is his laptop won't connect to the internet anymore and I've tried just about everything (including testing the cable to see if it's working - which it is). Could the strike have taken out the Ethernet card in his laptop???

Cheers

-Jaz.

 

[172.com]

It would have taken out the lot; modem, card, laptop, wire, (him). If the modem reset, then it's probably not been set up correctly again.

 

[donofkarma]

I can connect to the internet using the modem, a different PC and an Xbox.....

Why could the connection not work? Data packets are sent from the laptop, but not received.....

 

[Darren S]

To immediately check the NIC on that laptop, have you another PC & laptop nearby? If you have and also have a crossover cable in reach, just set one PC's address to 192.168.170.1 and the other to 192.168.170.2 for example. Leave the subnet mask as default and you don't need a gateway or preferred DNS settings for it.

Just try running "ping 192.168.170.2 -t" from the command line on the knackered laptop and see if responses come back clear. If they are, then it's the reset router that's denying traffic to the laptop. At least you know where you stand then.

Apologies if you've tried this already, though!

D.

 

[donofkarma]

Didn't have a spare cable to hand, but tried that just now and have established the ethernet card is broken.

Cheers for the help!

-Jaz.