My car doesn't exisit according to Renault....

[KitsonRis]

Only remebered about this while in bed last night (the things I think about trying to sleep!!) and need to get it sorted.
Went to get some parts for the Clio from Renault and they couldn't find the car on the old or current number plate, didnt have the car on my to look at the chassis number though. But GSF and Eurocar Parts could find the car the same day I went to Renault on the new/current number plate.

Is there a way of getting it put on the database?

 

[@Spoonie]

What did Renault say when you asked them that question?

 

[KitsonRis]

What did Renault say when you asked them that question?

"Are you sure this is the right registration"

I didn't ask at the time whether it was possible to add it to their systems, would have been pointless as I didn't have thr chassis number on me

 

[MarkX]

Mine was the same in the reg, they actually did an hpi check to bring up the chassis number to get me bits

 

[R-Sport.]

I gave Renault Dartford my REG over the phone for brake fluid once & it didn't appear either- they then proceeded to ask me if I was sure it was a Renault. FFS.

They closed shortly afterwards.

 

[rs 1an]

I gave Renault Dartford my REG over the phone for brake fluid once & it didn't appear either- they then proceeded to ask me if I was sure it was a Renault. FFS.

They closed shortly afterwards.

lol went to a main dealer to get a px price for my car, the salesman said what extras has it ? I replied you tell me you work for renault, he didnt now he said he was new to the job, si i said how can you give me a px valuation then, then the vauxhall salesman was trying to tell me that his focus rs with four tyres on the wear bars was ok, still tney say you pay peanuts you get monkeys, they must have plenty of peanuts.

 

[jayse182]

I had this exact problem I had a 182 first part of reg was cn05 and whenever i wanted parts or part ex it always shows up as a Renault 15 tl!! I spoke to dvla they said call Renault I called them and basically your stuck with it!

 

[D4w5on]

if reg doesnt go in to icm on renault net it will b import

 

[tomhunt85]

It was possibly registered new with a private plate. When the car's sold on it's then allocated a plate according to year. Renault wouldn't find out about this from the DVLA though. They should find it off the chassis number though.

 

[MJRacing]

It was possibly registered new with a private plate. When the car's sold on it's then allocated a plate according to year. Renault wouldn't find out about this from the DVLA though. They should find it off the chassis number though.

This or as been said it's a import. I have the same problem, just give my vin number when ordering parts.

 

[KitsonRis]

Could have had a previosu plate change as on the V5 when I got it is said "registration cannot be tansfered" which apparently is what they say if it has had a plate previously on it before.
It is definately not an import

 

[Feirny]

It was possibly registered new with a private plate. When the car's sold on it's then allocated a plate according to year. Renault wouldn't find out about this from the DVLA though. They should find it off the chassis number though.

This is the most logical answer, seen it happen most days with different systems.

 

[lemonnobby]

It's either import or registered with a private plate.
Vin check on icm will tell you

 

[tomhunt85]

This is the most logical answer, seen it happen most days with different systems.

Ironically, after giving this answer, I called Renault to try getting a last minute part and found out it's not on the system because it's an import lol.

 

[Bradsclio]

I've had two clio 172 phase 1 they could never find my reg it was the 6 letter reg thoe madness
my insurance couldn't find had to tell them everything