FLOL, spare a thought?
it's not like they are fighting the rebels and might lose their lives, they are working on a problem and getting paid for it, probably nice wages too out of hours so i won't spare a thought for them, they can get their arses into gear and fix the bloody service i pay good money for tbh.
A company as big as o2 shouldn't have a widespread unplanned downtime of data networks for 24hrs in this day and age.
I was with orange for over 10 years and never had a data outage!
I was in for 24 hours straight through when we lost our data service a few weeks ago, it's not nice tbh. Sleep depravation ftl.
Yes I did get paid but the last thing you want especially at this time of year is pulling an all nighter when you want to chill and spend time with your family etc.
You of all people being a techy should know it doesn't matter how many backup servers, spare HDDs etc you have, something will always bite you in the ass. You can't plan for everything.
And yes I realise they are not fighting rebels and losing their lives but still think its a ballache we could all do without this time of year.