Orange Broadband

[Brand86]

I'm moving into a new flat and apparently it has a BT line already installed, but as I'm an Orange customer I can get cheap broadband...is it any good?

Never realised how much just a basic phone and broadband pack costs...I can see why my Dad complains about it!

 

[word_easy]

I've had Orange for around 3 years, its failed me once in that time. Just recently though it has been slowing down LOADS in the evenings, I don't know whether its the area I'm in or whether Oranage are throttling my connection.

 

[Ronnie R]

Never used them but they used to be voted one of the worst on Watchdog IIRC

 

[UncleGrumpy]

Had Wanadoo that became Orange for ages, not had any unusual problems with them, at the moment they're upgrading stuff so it's a bit flaky but on-going it's been fine.

The Plusnet Broadband on our second line is rock solid though - and quicker, and if you need to speak to someone A: You can understand them as they're based in Sheffield and B: They actually know what they're talking about.

 

[imprezaworks]

I had no problems to begin with until i moved house. Connection was really slow. Phone line was with BT internet with Orange. In the end got it sorted although they did say there was nothing they could do to help me. Then oddly everything was fine. if i had my time again i would stick with the same provider for both. Then if there is any problems one call should do the trick.

Dan

 

[word_easy]

The Plusnet Broadband on our second line is rock solid though - and quicker, and if you need to speak to someone A: You can understand them as they're based in Sheffield and B: They actually know what they're talking about.

Plusnet let you speak to them these days? amazing. When I was with them they used an email based customer service. Not ideal when the internet doesn't work. Bunch of retards!

 

[Brand86]

Word-easy...that's brilliant!

Ok well don't sound great and I like a steady service...might just go for BT. Can get some TV options then too if I want them.

 

[*Clare*]

I had Orange broadband at my mums then transfered it when I moved. Never had any probs, been with them about 4 years for internet now.

 

[SC03OTT]

I had them when they were Freeserve, Wanadoo and Orange. It all went tits up when Orange took over.

 

[paddyyyyy]

Im with orange, never had any real problems but had issues with my ping being up art around 400 ms for a few weeks. They are also meant to provide the worst speed in peak hours.