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Renault - Spare Parts - half useless!



Bloody Renault dealer......

When I ordered the parts last week I told them very very clearly that I needed an Offside headlamp cluster, and a top grill for a Mk2 172.....

Now I pick the parts up today, and..... fantastically they had got the headlamp cluster right! its a xenon one... great..... but..... can you guess? yes thats it, they ordered the standard top grill, NOT the mk2 172 one....... Ivfe got my car going into a body shop on monday and need to supply these parts... and renault go and do this..... I should really have guessed when they said the grill was going to cost £40, whereas Im sure I (or someone on here) found out that the proper article was £160ish... so what are they going to do now? who knows... the jobsworth that was serving me just kept repeating - We cant do anything until tomorrow, I wont be in, so Ill get someone else to look into this" and he just kept repeating this, even when I asked what he was going to do about the extra cost (If there is any;))

BUGGERS!

(heres hoping that its one of the lads who Ive talked to in the past that sorts it tomorrow, otherwise its going to be a big hassle trying to sort this out.... and it seems like such a simple task.....)
 


Dealers get it right first time.........Eerrr NOT!

Your run of bad luck seems endless. Hope you get better service from your bodyshop.

Good luck
 


Run of bad luck? - Tis but a scratch! (In true Monty Python style! :D)

Well, just gotta get over this one and itll be done, then I can start talking about stoooooooooopid power mods again :devilish:
 


Well, after having to talk to Renault Customer Services, Ive just had a phone call to say that I will get the grill at the quoted cost, and Renault UK will pay the difference! RESULT :D

Now, just gotta get my car in on monday, and cope with running round in a rover 25 1.4 for 3 days :(
 
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