Ryan's Megane 250

[-Jamie-]

Because the Megane has an Lsd that doesn't work [emoji849]

 

[masekwm]

This is all a bit silly, surely a month on, both parties should be chasing the other? They've been told the car is broken, the buyer continues to drive it surely both of you want this resolving?

 

[-Jamie-]

This is all a bit silly, surely a month on, both parties should be chasing the other? They've been told the car is broken, the buyer continues to drive it surely both of you want this resolving?

He was offered a refund but hadn't taken it.


Nothing more Ktec can do really, they definitely don't look silly in this thing that's for sure.

 

[masekwm]

He was offered a refund but hadn't taken it.


Nothing more Ktec can do really, they definitely don't look silly in this thing that's for sure.

Yeah, but surely:

1. Ryan should be thinking a month on, this might start to look like I've accepted this car especially as I'm posting photos of it being modded on forums. Perhaps I should chase Ktec

2. Ktec should hopefully have some kind of system that says "that troublemaker" needs to be contacted and dealt with, even just out of courtesy to see if the car is now fine.

Rather than it just dragging out. It's silly to me that it's not been addressed by either party, I'd have had that car back outside their door by the end of the next week.

 

[-Jamie-]

Rather than it just dragging out. It's silly to me that it's not been addressed by either party, I'd have had that car back outside their door by the end of the next week.

Yeah, as would literally everyone else on the forum.


Not as if it's some super rare car that you are never going to find again thus wanting to keep it

But still, It's lightened up the start of 2021 a bit

 

[imprezaworks]

But the car had issues from the off or there abouts. He mentioned that he was going to take it a reputable garage to get them to check it over. Maybe he didn't feel comfortable for ktec to diagnose the issue. A fault was then found. Ktec didn't have time to look at fixing it and wanted to refund the op.

But. He likes the car and as we know a good car is tough to find. The issue seems to be the diff, the main selling point of the 250. Fix that and happy days. The question of why they offered a refund straight away seems to me a bit strange. Maybe it was simply too much hassle fixing the car. Who knows.

 

[Willo40]

But the car had issues from the off or there abouts. He mentioned that he was going to take it a reputable garage to get them to check it over. Maybe he didn't feel comfortable for ktec to diagnose the issue. A fault was then found. Ktec didn't have time to look at fixing it and wanted to refund the op.

But. He likes the car and as we know a good car is tough to find. The issue seems to be the diff, the main selling point of the 250. Fix that and happy days. The question of why they offered a refund straight away seems to me a bit strange. Maybe it was simply too much hassle fixing the car. Who knows.

Your wasting your time mate, that doesn't suit the pitchfork narrative, most have completely ignored the fact he refused a refund because he wanted to the keep the car, and asked Ktec to take the car back and investigate and sort the issue, but Ktec refused to look at it.

 

[Cookie]

Your wasting your time mate, that doesn't suit the pitchfork narrative, most have completely ignored the fact he refused a refund because he wanted to the keep the car, and asked Ktec to take the car back and investigate and sort the issue, but Ktec refused to look at it.

The reply from K-Tec said nothing about refusing to look at it..

"Our workshop inspection had found no issue, the gearbox and diff were not making any noises, the customer had confimed there was no way to test if the diff was not working correctly yet he was telling me the diff was not working correctly."

He's an IDIOT for keeping a car that was broken (in his eyes) when he's been offered a refund. Should have taken it and run rather than immediately threatening legal action a few days before Xmas

The guy is a complete clownshoe, stop sticking up for him

 

[-Jamie-]

Buys a "faulty" car, offered full refund and refuses it.


Pitchfork Narrative, no bother [emoji23]

 

[massiveCoRbyn]

Why is it stupid to want the car fixed? If you've been searching for something in a particular spec, have put in the hours to find one, travelled to buy it, but then find an issue, I don't think it's unreasonable to want to keep the car you spent time looking for. Even if it is something common (not that a Mégane in the right spec is that common), it's pretty normal for inspection to be carried out and a repair attempted, rather than going straight for a refund.

It was good of ktec to offer the refund so quickly (many places wouldn't have), and perhaps the OP shouldn't have been so quick to threaten legal action (if that's what happened - we haven't seen the emails), but I don't think it's beyond the bounds of reason to want the car repaired, or at least properly inspected, before going down the refund route. That's the purpose of cars being sold with a warranty, surely?

Hopefully it will be sorted out, but I'm not sure that the stick being dished out on here is really deserved.

 

[Clio_fool]

Your wasting your time mate, that doesn't suit the pitchfork narrative, most have completely ignored the fact he refused a refund because he wanted to the keep the car, and asked Ktec to take the car back and investigate and sort the issue, but Ktec refused to look at it.

If you actually read ktec's post you might understand what has happened, after all that is why David posted. Seems he's right that some just want to slate them without reason. I'll quote him for you:

The customer thoroughly inpsected the car inside and out to a greater extent than anyone esle I have ever sold a car to, the unaccompanied test drive was far longer than anyone else has ever taken and then I was told the car would be taken straight to BeanieSport for an inspection, which it appears to have passed based on his previous post. I got the impression he wanted to find something wrong with it.

Sure enough just over a week passed after collection before I was called to say the diff was not working and that a drive shaft had been removed and it was confirmed the car had the correct box fitted. At this point I offered a full refund in order to put the customer back in the same financial position he was before he purchaed the car. This offer of a full refund was again confirmed in writing in reply to his email to which I replied to when we returned to work after Christmas (car sales also has a compeletey different email address).

As it stands at the moment we have agreed to look at the car for the customer as we have had some space open up in our workshop diary and I am waiting to hear back to have the car re-booked in as the first booking had to be cancelled by the customer.

 

[The Psychedelic Socialist]

It's not unreasonable to want to have the car repaired, but it's arguably unreasonable to expect the dealer to undertake a repair of a fault that no-one can actually identify beyond "it doesn't feel as I expected it to feel".

Maybe that'd be a quick fix, maybe it'd be weeks spent trying to figure out what the actual problem is by replacing one part at a time until the customer is satisfied.

If we were talking about a bent alloy or a blown turbo, I think it would be fair to expect a swift replacement from the dealer, but with the early threat of legal action I can totally understand why they want to refund and investigate in their own time.

 

[massiveCoRbyn]

If you actually read ktec's post you might understand what has happened, after all that is why David posted. Seems he's right that some just want to slate them without reason. I'll quote him for you:

The customer thoroughly inpsected the car inside and out to a greater extent than anyone esle I have ever sold a car to, the unaccompanied test drive was far longer than anyone else has ever taken and then I was told the car would be taken straight to BeanieSport for an inspection, which it appears to have passed based on his previous post. I got the impression he wanted to find something wrong with it.

Sure enough just over a week passed after collection before I was called to say the diff was not working and that a drive shaft had been removed and it was confirmed the car had the correct box fitted. At this point I offered a full refund in order to put the customer back in the same financial position he was before he purchaed the car. This offer of a full refund was again confirmed in writing in reply to his email to which I replied to when we returned to work after Christmas (car sales also has a compeletey different email address).

As it stands at the moment we have agreed to look at the car for the customer as we have had some space open up in our workshop diary and I am waiting to hear back to have the car re-booked in as the first booking had to be cancelled by the customer.

I didn't realise that being thorough was a crime these days 😂

It's not unreasonable to want to have the car repaired, but it's arguably unreasonable to expect the dealer to undertake a repair of a fault that no-one can actually identify beyond "it doesn't feel as I expected it to feel".

Maybe that'd be a quick fix, maybe it'd be weeks spent trying to figure out what the actual problem is by replacing one part at a time until the customer is satisfied.

If we were talking about a bent alloy or a blown turbo, I think it would be fair to expect a swift replacement from the dealer, but with the early threat of legal action I can totally understand why they want to refund and investigate in their own time.

I wouldn't disagree with that overall, and Ktec have obviously agreed to have a look at the car, which is a good thing.

I'm certainly not suggesting that they've done anything wrong, but I do think that the grief being dished out is a bit over the top. He may not have gone about everything in the way that others would, but I'm not sure people should bully the guy off the forum just because he wanted his car fixed.

 

[imprezaworks]

Let's hope the car is soon fixed and he can enjoy it.👍

 

[Clio_fool]

Nothing wrong with being thorough but there's not many who have the gall to tell a specialist they are buying a car from that they have another specialist lined up to inspect it! Fair dues if upon assuming the car has a fault then book it for inspection but why before you've even picked it up? Maybe David's assessment wasn't far off.

 

[imprezaworks]

At a guess it would be down to the experience buying the car. Let's assume. And assume only.

The car, spec, price was spot on. Loved it. Search over.

Just to be sure he wanted to get the car double checked. Maybe the 'buying' experience prempted that decision.

 

[Clio_fool]

Yeah maybe. As I said weeks ago I hope it gets fixed, and I'm sure @K-Tec Racing are perfectly capable of doing that.

 

[FatRS]

Let's hope the car is soon fixed and the new owner can enjoy it.👍

Fixed it for you.

 

[imprezaworks]

Nah.

 

[massiveCoRbyn]

As above, hopefully it will get sorted, whether it's a repair or a refund, and it can all be dealt with amicably.

That being said, I still think people need to chill out with having a go at the OP. I'm all for a bit of banter, but this seems a touch unnecessary.

 

[Matthew]

When I think about it, Ktec seem very quick to offer a refund rather than repair it. Do they know something, and would rather have it back to sell on untouched to the next, less observant owner?

 

[imprezaworks]

Ooohhhh

 

[Rob]

As above, hopefully it will get sorted, whether it's a repair or a refund, and it can all be dealt with amicably.

That being said, I still think people need to chill out with having a go at the OP. I'm all for a bit of banter, but this seems a touch unnecessary.

I dunno, take this back to what it actually is:

Insanely particular person buys a car from you.

Insanely particular person tells you there’s a completely unquantifiable problem with the car and wants it fixed.

You offer a refund because let’s face it, no one on earth wants to deal with this guy in this situation.

He lays into you on a public forum.

I mean come on now, the moment you do work on it:

• He’ll tell you the front bumper isn’t aligned perfectly
• That there’s less tread on the left tyre that the right because the diff was faulty and he wants two new tyres
• That you’re heavier than him, left an ass imprint in the seat, and he wants new seats.

A full refund sorts all of this, apart from the OP doesn’t WANT to go and look for another

 

[Jack!]

The levels of speculation in this thread is reaching pandemonium.

 

[Krarl]

I reckon Ktec Dave should go and walk all over Ricardinho's grass with a pushchair tbh

That'll learn him. Sithi

 

[MarkCup]

Percentage likelihood the word "gimp" features in any of these emails is, in my opinion, >90.

I'm 50/50 on which party though.

 

[Ex-User (60778)]

Maybe the correct decision was to buy a car closer to home during a pandemic. Dropping it off for an inspection would be easier instead of travelling 140+ miles (going off profile location).

 

[massiveCoRbyn]

I dunno, take this back to what it actually is:

Insanely particular person buys a car from you.

Insanely particular person tells you there’s a completely unquantifiable problem with the car and wants it fixed.

You offer a refund because let’s face it, no one on earth wants to deal with this guy in this situation.

He lays into you on a public forum.

I mean come on now, the moment you do work on it:

• He’ll tell you the front bumper isn’t aligned perfectly
• That there’s less tread on the left tyre that the right because the diff was faulty and he wants two new tyres
• That you’re heavier than him, left an ass imprint in the seat, and he wants new seats.

A full refund sorts all of this, apart from the OP doesn’t WANT to go and look for another

If you don't want to deal with particular buyers, don't sell specialist cars 😂

I don't really see that blame needs to fall at anyone's fault at this stage. I can't blame someone for wanting to keep a car that they like and for it to be inspected and, if necessary, repaired (unless he is imagining it). Likewise, Ktec haven't done wrong by offering a refund (unless they know there is a fault and sold a dodgy car), and have also quite rightly offered to inspect it.

Ultimately, it's for the two parties to figure out, and hopefully they can do so without it turning into a s**t hurling competition. None of us know the full story, so for people to be throwing mud at ktec, or bullying a member off the forum, all seems a bit unreasonable to me.

In the words of @leeds_182, this thread should most definitely be locked.

 

[Big Toe]

If you don't want to deal with particular buyers, don't sell specialist cars 😂

I don't really see that blame needs to fall at anyone's fault at this stage. I can't blame someone for wanting to keep a car that they like and for it to be inspected and, if necessary, repaired (unless he is imagining it). Likewise, Ktec haven't done wrong by offering a refund (unless they know there is a fault and sold a dodgy car), and have also quite rightly offered to inspect it.

Ultimately, it's for the two parties to figure out, and hopefully they can do so without it turning into a s**t hurling competition. None of us know the full story, so for people to be throwing mud at ktec, or bullying a member off the forum, all seems a bit unreasonable to me.

In the words of @leeds_182, this thread should most definitely be locked.

I’m genuinely curious, in what way has anyone been bullied?

 

[RustyMojo]

It’s hardly a specialist car is it? It’s a Megane!

 

[Sunglasses_Ron]

My head hurts reading this thread.

From what I can tell Ktec have done absolutely nothing wrong here. The buyer is refusing to take the car back for a full refund because he likes the car and yet Ktec have literally offered a totally reasonable resolution to the whole saga. I can’t get my head round some people trying to vilify them ffs!

Right this thread is now going to be locked. Not because the OP requested it but because I’m not going to have Ktec slated for absolutely no reason whatsoever!

I’m all for traders being held to account when they don’t meet expectations but this is bloody ridiculous!

OP if you want to add anything to this thread please PM me and we will discuss when you have some meaningful updates.