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172DD Cup
glad you're happy 
but a crack in the sump? liquid metal? i'd be wanting a new sump. you realise if the sump goes the engine will drop all it's oil quick than your 172 goes from 0-60 and it'll be bye bye crank.
don't mean to be such a poopy pants but i always look at worse case scenario. do you have a receipt for the "fix"?
edit: is that a free shoe?
but a crack in the sump? liquid metal? i'd be wanting a new sump. you realise if the sump goes the engine will drop all it's oil quick than your 172 goes from 0-60 and it'll be bye bye crank.
don't mean to be such a poopy pants but i always look at worse case scenario. do you have a receipt for the "fix"?
edit: is that a free shoe?
Glad to hear you've got it sorted, but if I were you i'd be looking for a new sump and get them swapped as soon as possible.
172DD Cup
i was just thinking in advance, if it goes pop three months down the line then proof that they did the work would be enough to recover any costs.
for me personally, i'd be wanting a new sump. i really wouldn't be comfortable with a fix like that. but it might last forever. hopefully if it does go it will just start to leak again so you can pick it up.
as for planning to replace the sump, that's why you pay a premium for buying from a garage, so any immediate problems are rectified at no cost to you.
for me personally, i'd be wanting a new sump. i really wouldn't be comfortable with a fix like that. but it might last forever. hopefully if it does go it will just start to leak again so you can pick it up.
as for planning to replace the sump, that's why you pay a premium for buying from a garage, so any immediate problems are rectified at no cost to you.
172DD Cup
i'm trying to think of a middle ground here. you really need some sort of proof that they've carried out this work.
what i would do then is:
call them. tell them you do have a slight concern over the crack on the sump and you're just looking for reassurance that the repair they carried out is sufficient and will not deteriorate any quicker than an equivalent uncracked sump would. when they say yes it's fine, then great, we move onto the next step. they won't say no.
send a letter. a nice one. detailing every point between when you bought it and now. sort of like "thank you for swift action with regards to the rectification work on the above mentioned vehicle." (you'll refer to renault clio 172 reg no in the subject of the letter).
"having bought the car on such and such a date i brought to your attention on date the requirement for some immediate rectification work due to an oil leak. the rectification work carried out was to replace the cam seals and this did indeed resolve the issue of the oil leak. having brought the car home on date i noticed there was still evidence of an oil leak and so returned to you on date. this was quickly diagnosed by yourselves as a hairline crack on the oil sump and was repaired with the use of "liquid metal". having spoken to fellow car enthusiasts it was brought to my attention that this type of repair may not be as desirable as the fitment of a new oil sump. on date i called and questioned the longevity of such a repair and you have reassured me that there is no cause for concern on the repair of the oil sump. upon your reassurance i am happy to continue using the car as intended and i look forward to many years of enjoyable motoring. i would be grateful if you could, by return of post, confirm this summary of events to be accurate."
some sort of bolx like that. send it recorded signed for. basically be as nice as pie and list as much info as you can. they won't respond to this letter which is fine.
but if in three months time the sump goes and you're faced with a repair bill for a new engine, you can use it as evidence to help recover costs from the garage. they won't have written back initially, so they haven't disputed your original version of events. if they do write back in the first instance, then it's hello mr new sump.
what i would do then is:
call them. tell them you do have a slight concern over the crack on the sump and you're just looking for reassurance that the repair they carried out is sufficient and will not deteriorate any quicker than an equivalent uncracked sump would. when they say yes it's fine, then great, we move onto the next step. they won't say no.
send a letter. a nice one. detailing every point between when you bought it and now. sort of like "thank you for swift action with regards to the rectification work on the above mentioned vehicle." (you'll refer to renault clio 172 reg no in the subject of the letter).
"having bought the car on such and such a date i brought to your attention on date the requirement for some immediate rectification work due to an oil leak. the rectification work carried out was to replace the cam seals and this did indeed resolve the issue of the oil leak. having brought the car home on date i noticed there was still evidence of an oil leak and so returned to you on date. this was quickly diagnosed by yourselves as a hairline crack on the oil sump and was repaired with the use of "liquid metal". having spoken to fellow car enthusiasts it was brought to my attention that this type of repair may not be as desirable as the fitment of a new oil sump. on date i called and questioned the longevity of such a repair and you have reassured me that there is no cause for concern on the repair of the oil sump. upon your reassurance i am happy to continue using the car as intended and i look forward to many years of enjoyable motoring. i would be grateful if you could, by return of post, confirm this summary of events to be accurate."
some sort of bolx like that. send it recorded signed for. basically be as nice as pie and list as much info as you can. they won't respond to this letter which is fine.
but if in three months time the sump goes and you're faced with a repair bill for a new engine, you can use it as evidence to help recover costs from the garage. they won't have written back initially, so they haven't disputed your original version of events. if they do write back in the first instance, then it's hello mr new sump.
wow thanks for that, I will be doing this as of tomorrow morning
They did reassure me that it would be fine when I was there so can I use that or should I call them anyway?
172DD Cup
in that case you could put something like. "upon collection of the car i did raise my immediate concerns on the durability of this type of repair however i received your reassurances that the repair work carried out would be sufficient." and miss out the bit about phoning them.
with any issue of this sort you should get yourself over to 'consumer action group' forums and post in there. plenty of people more knowledgeable than i. it's where i get most of my info from.
with any issue of this sort you should get yourself over to 'consumer action group' forums and post in there. plenty of people more knowledgeable than i. it's where i get most of my info from.
Mini Cooper S sport
'Liquid metal' on a sump? Good luck, hope that fix lasts. I'd have wanted a new one.
LOL!!!
LOL!!!
Nope, this is my first
Had two mk2 golfs so I know a fair amount about VW.... Learning fast though!
How the hell did they replace the cam seals without doing replacing the cambelt?
i would be requesting a new sump from the garage without a doubt. Its not like you got the car at a bargain price, you paid top dollar so everything should be perfect, and for 3.5k am sorry a botch up job wouldnt do, a new sump isnt that expensive either so your not asking for a new engine, you shouldnt have to be forking out for one
Sorry if this is now boring you but it's getting to the point of ridiculous...
I now have the famous problem of juddering/thumping etc whatever you want to call it, when accelerating hard in first and sometimes in second gear..
I want my money back.
Could someone please point me in the right direction of a letter to write, or write an example of what they would write if they had the same problem?
Thank you
I now have the famous problem of juddering/thumping etc whatever you want to call it, when accelerating hard in first and sometimes in second gear..
I want my money back.
Could someone please point me in the right direction of a letter to write, or write an example of what they would write if they had the same problem?
Thank you
ITB'd MK1
dont mean to be a smart arse, but did you not test drive this thing before you bought it?
Nah I bought I car without seeing how it drove...
...of course I did, no oil leaks that I could see and there was no thumping from engine when I put my foot down. Researched about stuff like this so made sure it wasn't like that. It only started a few days ago and gradually got worse.
Mk1 16v brooklands
I had liquid metal on my old mk1 It lasted about a month then I changed the engine (I only bodged it up as I knew I'd be swapping lumps and wouldn't recommend it) although it held out perfectly
I will call them tomorrow when open again.. do you not think its kind of taking the p**s now, this is the third problem?
Couldn't be more wrong really. You buy from a dealer so that any major problems discovered after the sale get fixed. That's the whole point of paying dealer prices - the warranty which you get by law. If you don't expect a warranty, you can buy the car cheaper privately or via auction.
"One of them customers" - excuse me? Oh you mean one of those customers that takes the car back because it has problems. Pretty sure that is what everyone else would do in the same circumstance. Are you "One of those customers" that just accepts there are problems and then pays s**t loads to get it fixed.
I dont expect to buy a car for £3500 and then have three separate problems within two weeks of it leaving the forecourt, and neither should anyone else. I did my research properly, checked everything that I should have and all seemed good.
Nothing yet, have written to them, havent heard back yet, going to wait a few days, then if not I will call them
Trophy Turbo :)
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