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They're crap. Mine has packed up 3 times as has my brothers. My mates locks up at will. As you press the buttons to try and un-freeze it, it will all of a sudden kick into life and go through all the button presses previously entered.
k800i is a good phone i think, ive had hit cor a couple of months now. features and camera quaity is decent! i havent complaind. bought for £40 boxed =)