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Well done cobra, he was gutted and upset but now he is happy.



  2015 ST2(MO)/CorsaLE
Had both my seats delivered the other day (new cobra daytonas)as a lot of you are aware of!! had a rattle with one of them - so played about with it! and in the end i managed to break the tilting part of the seat! (the weld was terrible)

I thought hey ho! i managed to stop the rattle so thought at some time i could get the seat welded up!

In the mean time i had been speaking to Cobra about the rattle and explained to Mark about the problems i had incurred etc! he was great and said that he would sort me out a new seat! (cant say any fairer than that i though)

Then at dinner if ^^ the above matter wasnt bad enough i decided to have a look at the other one! to find this one had broke away from the weld (i must have only sat in the car half a dozen times and only used the tilting of the seat more than once or twice!

so at this stage i was really upset! i rang cobra they were very help full and apologetic and said that it must have been the trainee that put them together! so are going to send me two new seats and collect my old ones at no cost to me!!

So ill have some more seats coming tomorrow! from a negative situation to a positive situation - cobra have tried there best - just disheartening that the weld was very poor to start with! :(
 

Tom

ClioSport Club Member
  EV (s)
Re: Really gutted and upset

LOL, doesnt sound like a big enough deal to warrant "gutted and upset" not to mention "really"

I wish i had cobras.
 
Re: Really gutted and upset

.....

so at this stage i was really upset! i rang cobra they were very help full and apologetic and said that it must have been the trainee that put them together! so are going to send me two new seats and collect my old ones at no cost to me!!
I wonder if renault have ever used that line ?? ;) (i'm not speaking from experience btw, I read others stories about their cars falling apart)
 
  RB 200 Cup!
Re: Really gutted and upset

they supplied dodgy ones cos they found out you had an orange car probably ;)
 
  Sunshine Bus ph-quick
Re: Really gutted and upset

but they're being replaced.. so wheres your problem?

lol, if they werent replacing them I'd see why you were upset :)
 
  Turbo'd MX-5 MK4
Re: Really gutted and upset

I'd just be happy I'd spotted both and both are being replaced, rather than only spotted it on 1, then get that replaced only to discover the other one later and need that replacing also!!
 
Re: Really gutted and upset

Very lucky, not sure how well they would of stood up in a crash with shitty welds.
 

Tom

ClioSport Club Member
  EV (s)
Re: Really gutted and upset

Well he did buy an orange car, what do you expect.
 
  2015 ST2(MO)/CorsaLE
Re: Really gutted and upset

I'd just be happy I'd spotted both and both are being replaced, rather than only spotted it on 1, then get that replaced only to discover the other one later and need that replacing also!!

Yeah totally agree gareth!!!!
 

mace¬

ClioSport Club Member
  Clio
Re: Really gutted and upset

Really Gutted and Upset is more suitable to a thread that reads along the lines of...............

I've just washed my jeans and I forgot I had the euromillions winning ticket in the pocket.
 
  2015 ST2(MO)/CorsaLE
Re: Really gutted and upset

Really Gutted and Upset is more suitable to a thread that reads along the lines of...............

I've just washed my jeans and I forgot I had the euromillions winning ticket in the pocket.

lol
 
  2015 ST2(MO)/CorsaLE
Re: Really gutted and upset

OK OK HOW ABOUT CHANGING THE TITLE TO WELL DONE COBRA! :)
 
Re: Really gutted and upset

Really Gutted and Upset is more suitable to a thread that reads along the lines of...............

I've just washed my jeans and I forgot I had the euromillions winning ticket in the pocket.

That title would prob have read "I'm a r****d whose off to play in traffic!"
 
Re: Really gutted and upset

Good call on Cobras part

yeah i agree - not many companys would have been interested in sorting out a problem ;)

It is a nice gesture from them yeah, but on the other hand if they hadn't offered to replace them & you'd crashed causing a mojor injury to yourself due to the seat breaking, they would be looking at lot more cost than the price of two seats.
 

Tom

ClioSport Club Member
  EV (s)
Plus i wouldnt have had to change the title.

So when you get them, crash into something before posting.
 


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