X-Box (help)

[Kev_md]

Right here goes,my sons got a xbox and my daughter got a laptop both running from a netgear router,when my daughters on the laptop it seems to rob the signal from the xbox causing my son and daughter to scream and shout at each other, does anybody now if you can get a signal booster(if they exist) or is there anything else i can do.cheers in advance chaps.

 

[Si]

wont you just need a better connection?

are you running the xbox wirelessly too? would be a bit quicker if you plug it in.

 

[Kev_md]

xbox is wireless, not possible to run cable.connection on xbox is fine when laptop is off .the minute you put laptop on it just seems to suck the signal from x-box.

 

[JackoR26]

Should be fine, try increasing the wireless channels on the router

 

[Kev_md]

jacko197 ,you just stumped me ,how do i increase the channels on the router,cheers.

 

[MikeyK18]

What speed is your broadband?

If you have below 2MB thats your problem

 

[Paul RN]

Hmm, might be a conflict. I'd just connect the xbox by a direct cable.

 

[Kev_md]

brosdband is running at about 3mb,not possible to run it on a cable.

 

[MikeyK18]

whats the daughter doing on the computer?

Streaming vid's on bebo or youtube?

TBH you need to run the xbox on a cable to rule out wireless strength problems 1st and then see if your ISP can upgrade your speed.

 

[Kev_md]

yep daughters on msn bebo etc, will contact isp to see if they can do anything, cheers lads.

 

[JackoR26]

jacko197 ,you just stumped me ,how do i increase the channels on the router,cheers.

Sorry mate lol

If you check in the settings you can increase the channels

As others have said though try and rule out the wireless signal first

 

[KDF]

Check if your router supports QOS.

The laptop can't "steal" the signal but if it is downloading/uploading a lot it can cause problems with online play.

Or are you saying the xbox just doesn't connect at all when the laptop is in use ?

 

[Kev_md]

KDF, the x-box showing good green signal and when laptop connects the x-box drops to poor red signal ,the x-box does connect when laptops in use just signal is poor and affects online gaming.

 

[Has]

So its the connection between the router and xbox thats the problem?

Not the speed of your internet?


Easy way to test this would be to temprorarly plug either the xbox and or laptop in and see if they both work okay.

 

[realnumber 1]

I would check to see if there is newer firmware for the netgear. You can change the chanel (which might be worth a try) but not increase the channels.

 

[Kev_md]

the connection between the router and x-box is fine until the laptop connects then the x-box signal drops.

 

[Kev_md]

Realnumber 1 how would i go about this,cheers.

 

[Has]

Do you have a make and model number of the router?

 

[Kev_md]

Netgear DG834G.

 

[realnumber 1]

http://kbserver.netgear.com/products/DG834G.asp

 

[realnumber 1]

Browse to the router and check what version your on first In IE go to either 192.168.0.1 or 192.168.1.1. Think the generic user name and pass for Netgear is iirc admin/password or administrator/password.

Might also be worth checking the firmware on the laptop wireless card.

 

[Initiale]

Virus/spyware scan on the PC in case dodgy spyware/adware is robbing bandwith.

 

[Has]

Yup follow the link realnumber 1 gave you.

The user guide/FAQ is pretty easy to follow.

Check you have the latest firmware for your version router.
Then check/change you Wireless Channel, probably set to either 6 or 7 as default.

Try going to Channel 1 or 11.

 

[Kev_md]

cheers realnumber1 ,will give it a try.