ClioSport.net

Register a free account today to become a member!
Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

  • When you purchase through links on our site, we may earn an affiliate commission. Read more here.

Do I send my Macbook back?



  Clio 197
I'm very happy with this thing, but there's a slight niggle with it:

The 13" screen has a magnetic catch. I believe that one of the magnets are rattling within the screen. So whenever I handle the screen, it makes a rattling noise.

The first time I noticed it, I went round the machine checking if all the screws were tight. To my disappintment, the screws at the rear (by the vent/screen hinge) were loose.

I tightened them up (which hasn't cured the screen rattle), and it made me wonder whether I should send it back. Or perhaps my replacement will be just the same?



Anyways, I rang apple today and their customer service was EXCELLENT.

After speaking to technical support, I immediately got an RMA number to send the laptop back.

I explained that it's my only machine, so the replacement will arrive before I have to send the original back. That way, I have time to transfer files/hard disk (whichever I prefer).
 

Tom

ClioSport Club Member
  i3
Apple were like that when i got my new one.

Glad you decided to return it.
 
  Clio 197
^^

Hardisk swappers, or just copy across data using my external HD?

I'm not sure if the iternals are serial-numbered for warranty purposes.



PS Sarah's got two dead pixels on her new e-sytems laptop. PC world are saying "sorry, we have no replacement for it". I prefer apple's way of doing things. ;)
 

Has

  RS 182 - Black Gold
^^

Hardisk swappers, or just copy across data using my external HD?

I'm not sure if the iternals are serial-numbered for warranty purposes.



PS Sarah's got two dead pixels on her new e-sytems laptop. PC world are saying "sorry, we have no replacement for it". I prefer apple's way of doing things. ;)

Unfortunatley 2 dead pixels is not enough grounds for a replacement!
Annoying as hell.

http://interactive.pcw.co.uk/2005/03/dead_pixel_poli.html
 

Has

  RS 182 - Black Gold
Aye, theres always other ways around that issue hehe :p

Not that i would know !
 


Top