I had exactly the same from Renault Birmingham. When I had a go at them they told me they only have a quick look and it's a rough guess. To check would take longer and would put the cost of the service up.
My brakes are screwed at the moment but it's due it's 36k in a couple of weeks. I'll be asking how they can be so screwed when they were new just 6k miles ago on the front, and the rears were barely worn!!
It really pisses me off because I'm not mechanical and I have to rely on these idiots who just make stuff up as they go.
I bought two cars new from them. The guy I dealt with in service was great, but the work done on the car was shocking. I used Sutton Park before Renault Brum (going to the opening of the new place on the 25th), recently I've used Wolvo and now the new one at Cannock. Can't really fault Wolvo or Cannock so far.
I've told Cannock if they keep it up I'll buy my next (and 4th) Renaultsport Clio from them.
I hope they didn't sell you my old 182!!
No, this would obviously be discussed before the car is put into the service with them. They are rip off merchants full stop.Lunner said:Bet oyu'd b**ch if they took them off, measured how much material was left and refitted then and charged you extra?