Please please please someone help me!! (Laptop issue)

[Daniel]

I have a little box that keeps popping up every 15 seconds and it stops me typing. I'm tring to send a massive email and its driving me mad. Its popping up in Cliosport and Yahoo and stops me typing. There is no cross on it so I can't shut it. It pops up, I have to stop typing and then after 5 seconds it disappears. It says ''Symnatec, Has blocked ACG as a security risk. Your computer is not at risk''. Been doing it for the last hour and its driving me mental!!

 

[DrR]

Tried resetting it?

 

[Daniel]

How does one do that?

 

[Rob]

Its your antivirus (norton) Danielson, go into norton and turn off notifications or something with a similar name

 

[Rob]

Next time it comes up press "prnt scrn" and then post the pic up on here, I'm assuming you know how to use print screen?? (not sure how technotarded you are)

 

[Daniel]

Print screen???

 

[DamoWales]

Press control (CTRL) and then print screen which usually somewhere on the top right hand side of your keyboard..

"PRT SC"

 

[Daniel]

Tried that, didn't do anything.

 

[Will.]

It then takes a picture of the screen. Paste it into a paint document and then post up here.

 

[Daniel]

I haven't got a paint document. FFS its driving me mental!!

Going to have to restart see if that helps. Cunting thing.

 

[Will.]

LOL i love people like you and computers.

 

[Revels]

I haven't got a paint document. FFS its driving me mental!!

Going to have to restart see if that helps. c**ting thing.

Lol. Press print screen.

The Start > Accessories > Paint

Press edit > Paste

I'm guessing you know how to save and upload?

 

[Daniel]

LOL i love people like you and computers.

Retards?

I have just pulled the power lead and the battery out and restarted. All seems ok now. If it does it again I am buying a new one!

 

[Daniel]

Lol. Press print screen.

The Start > Accessories > Paint

Press edit > Paste

I'm guessing you know how to save and upload?

I don't have ''Accessories'' or 'paint''.

Upload and save?? No idea!

 

[Rob]

Jesus Daniel, how do you get out of bed in the morning seeing as you clearly couldn't work an alarm clock!!!

As Revels says, do the print screen, and post on here once you've followed his steps, then we'll see what we can do.

 

[Rob]

XP or Vista farm boy?

Accessories is a folder, which contains the program paint.

 

[Will.]

Us IT folk cant use r****d as aparently its offensive.

If you dont have paint just paste it into a word document. If you dont have word then you need a laptop that was built this side of 2000

 

[Christopher]

You need to uninstall the CPU.

Go to the 'Edit' menu in Word.

 

[KDF]

I don't have ''Accessories'' or 'paint''.

Upload and save?? No idea!

You probably will have it will just be hidden by the double downward pointing chevrons at the bottom on the all programs menu.

 

[Homer-Simpson]

Start -> Run -> in the box that pops up type in "mspaint" without the quotes, then click "ok"

 

[Will.]

Guys, i think he has sorted his problem now

 

[Homer-Simpson]

Guys, i think he has sorted his problem now

He gone back to pen and paper? :rasp:

 

[Aluco]

This is comedy.

 

[Cookie]

Sounds like you need to buy a Mac, the tool for the stupid

 

[Christopher]

You'd know. You're using our tech from three years ago.