Also home much are you guys chargin for your services?! must charge stupid amounts based on £500 and £1000 a day!! I charge £20 to £30 an hour and most of the time give discount as I feel its to much for the current climate..!
i get charged out to customers for about £850 - £1100 a day, the bigger the job, the lower the price normally, as you get a bulk discount, so i am doing 35 days for a customer soon, that was about £850 a day i think, if its a couple of days, then it will normally be £1000 a day, if its out of hours its doubled, so £2000 a day. crazy amounts of money really, wish i saw the majority of it!
If you charge too less for your services it can de-value the service, I guess people expect to pay a certain amount for a decent engineer in the corporate world, its still cheeper than employing someone. If someone is charging £400 a day, then they are going to generally get a £400 engineer, but when you've just spent £100k on a new SAN and some blades, you kind of don't want to cut corners on getting it installed correctly and to best practices by a certified engineer. Getting engineers certified costs money, and so they cost more to use. Getting a £1000 engineer in for 5 days might get it installed properly, whereas a £400 engineer, might not do it completely to best practices and with experience and so it might take them longer, or it might cause you issues further down the line as you grow.
So yes it sounds like a lot of money, but its cheaper than employing a £60k a year employee (costing the company a lot more than £60k) etc. The customer who has purchased 35 days of my services has paid something like £30k, he gets me for 7 weeks in effect, but he's spent £400k on the kit, and he knows me as i installed the primary site kit for him, i spent about the same amount of time there then too. Since doing that job we've actually become mates and he invites me for weekends of drinking with his friends in his weekend cottage, so you can actually become quite friendly with customers. Its quote a sociable job really.
Anyway, enough of that, back to the question in hand......