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Clio 182 - Engine Gone 25k



  Lionel Richie
no need to diagnose it, its fucked, i can tell you that for free!!

i'd be after the dealer that didn't change the belt at 36K
 
  Clio 182 - 428 CatCams
Brun works for Renault and has this morning agreed that the information he has right by his desk states 36k/5 Years.


brun_16v



13 December 2007
37 Posts
Posted: 03 September 2008 at 11:11:00 AM
--------------------------------------------------------------------------------

the belt is definitely 36k or 5 years, says so on my wall at work (Renault)
 
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  Black 172
Mine wasnt changed until about 45k ! believe it or not info that most garages have (non-Renault) are told to change when at 72K. My dad has his own garage and he showed me a Renault document which states this, i knew different from being on here so i still asked him to do it anyway which i am glad of.
 
  Lionel Richie
there's an updated release stating 36k/3years (renault released it when they started getting lots of claims like yours)
 
  Skoda Fabia vRS
DSC00319.jpg
 
  Skoda Fabia vRS
thats worst case scenario though, its unlikely you would need a new head id have thought, saving straight away £1k+
 
  Clio 182 - 428 CatCams
Yeah well they reckon the heads shot of .

Still even if it wasnt required its £3.6k i dont have and would never spend on repairing the car.
 

Da

  Less
Gutting mate but yeah as stated above the Aux belt is 36k/3years. Obviously if you took it to the Renault dealer and they didn't change it then the error is on their part.

Good luck in getting it sorted :)
 
there's an updated release stating 36k/3years (renault released it when they started getting lots of claims like yours)


When was that released out of interest? Very interested to see evidence of this if you can dig it out.
 

Da

  Less
the aux belt is 36k or 5 years just looked in the service book

It isn't, it has changed as already stated. The handbook you refer to is out of date, AUX belt is 36k/3years and the CAM belt is 72k/5years.
 
  Abarth 500 Essesse
fine not really bothered tbh, mines done, only going on what the book says. Good luck getting it sorted
 
  Clio 182 - 428 CatCams
changed - show me the evidence as far as the dealerships are aware it remains as 5yrs / 36k and if it has surely renault should be passing out new handbooks to all owners with updated service intervals or at least a letter to all owners stating there is a change but nothing exists .

Not only that BRUN works at a Renault dealer and took the picture of what is on the paper work near his desk, which is what i was advised too a couple of weeks back by Lookers Renault in Colchester when my chassis number and registration was entered into the computers at Renault
 
Hmmmm not good fella, it is standard procedure for Renault UK to request a diag at a Renault dealer, they would not go on the diagnosis of the AA or the RAC.
The aux belt should be changed at the 36k service or 3yrs, it should say this in your maintenace booklet, ICM is either out of date or incorrect but the aux belt is part and parcel of the 36k service, if that hasn't been changed I would be onto the dealer that performed that service and ask why the 36k wasn't carried out to manufacturers specifications.

As a sideline a friend of mine replaced his 182 engine, he got the lump out of an 05 plate car on 15k for £250 then paid a small garage to do the work. You may well find Renault UK will make a percentage contribution but it still may work out cheaper to drop another lump in.
 

Steve

ClioSport Club Member
  ST3 8.5
Someone needs to get their facts straight!!!!

If it's not 36K why is the price quoted as £400 for non ac;)
 
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I will check when im back in on Monday, we always quote for and do the aux belt a 36k service on an RS.

Did you read the thread???

Cars done 25k, owner been told by Renault dealer aux belt should be done at 36k or 5yrs....



I haven't got the time to read the whole thread, I think that the dealer is incorrect.
 
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  Clio 182 - 428 CatCams
Sorry for not updating sooner the latest is:

I wrote to the Head of Renault UK obviously the Head of Renault doesnt read the letter instead one of his shoddy customer services managers picks it up and reads it anyhow in basic form they say they wont do anything.

So i decided to spring a visit on my car at Renault in Mill Lane, Aldershot. To see what they had done with it. Along with myself i took an engine specialist someone whose knowledge totally outflawed the Renault Service staff. Hes built race engines for years and was keen to see the point of failure on the 182 as he had come across and heard of similar cases. Anyhow they were happy for both me and him to see the vehicle (at the end of the day it is my car so it should be accessible to me)

To my absolute shock my car was parked outside in the rain with the drivers side headlamp out and the bumper left loose on the front the bonnet left so that it could be opened by pulling the catch.

Now with the recent weather conditions rain / cold / damp they decided to leave it out in the rain which meant the weather had taken its toll under the bonnet - as the cyclinder head was left off leaving the bare cam bores unprotected unsealed with oil to the point at which they had developed surface rust .

I certainly was not impressed nor was the professional i was with. The service manager was not around so we expressed our concerns and requested a call back first thing monday morning. Having spoken to the service manager on monday morning expressing that regardless of whether the car has or has not be repaired the duty of care for that vehicle whilst its in Renaults hands should be second to none and it should not be left as if its a worthless peice of junk. We also expressed that the rust on the cam bores must be attended to immeadiately and should not be removed using any sandpaper methods or chemical methods as the car has only covered 25050 miles.

He was eager to get off the phone to put it right and i then spoke to him yesterday where he claims that the bores have been inspected cleaned oiled and covered - something im yet to go and inspect.

Now although Renault at this point have not budged an inch financially or have reached any kind of amicable agreement to getting the car back on the road i will still continue to pressure them legally through court.

I spoke to Renault Colchester service manager yesterday too who were the garage whom advised me of the service interval of 36k or 5 Years and they confirmed this is still the same and has not changed. The service manager there was alot more sympathetic and understood my concern to why the vehicle failed so early on. He was suprised Renault have not actioned it and advised me he was to call the Head Office himself to express his concern. Infact i think i may just chase him for a response now to see if he has an update.

The guy who accompanied me to the garage has represented various clients to court with vehicle manufacturers Audi, Mercedes, BMW and has won cases based upon defects that manufacturers fail to rectify expecting owners to think the faults have occured over time he is willing to assist me throughout my claim he believes i stand a strong case having consulted the Manfacturer themselves for a belt service recommendation and then the vehicle subsequently failing only weeks after.
 
  Renaultsport 220T
Similar thing happened to me earlier this year. Aux belt was replaced last year. Only 9 months before it sheared into the cam belt. When we inspected it, there was a bolt missing from the Alternator. Spoke to RCS for a month, the outcome....

They claimed they were not responsible, and that it was caused by wear and tear. Yet it was the incompetence of the technicians at Reno who didn't replace the bolt, that caused the aux belt to jump and cause all the damage.

:mad:
 
  Clio 182 - 428 CatCams
Similar thing happened to me earlier this year. Aux belt was replaced last year. Only 9 months before it sheared into the cam belt. When we inspected it, there was a bolt missing from the Alternator. Spoke to RCS for a month, the outcome....

They claimed they were not responsible, and that it was caused by wear and tear. Yet it was the incompetence of the technicians at Reno who didn't replace the bolt, that caused the aux belt to jump and cause all the damage.

:mad:

I take it you paid the bill or what? They've quoted me £4600.
 
  Renaultsport 220T
Similar thing happened to me earlier this year. Aux belt was replaced last year. Only 9 months before it sheared into the cam belt. When we inspected it, there was a bolt missing from the Alternator. Spoke to RCS for a month, the outcome....

They claimed they were not responsible, and that it was caused by wear and tear. Yet it was the incompetence of the technicians at Reno who didn't replace the bolt, that caused the aux belt to jump and cause all the damage.

:mad:

I take it you paid the bill or what? They've quoted me £4600.

Did I feck, I trailered it out of there and took it to Mark Fish. Sourced a new engine with 12k less miles on it, and transplanted it, along with some schrick cams.

Won't cost anywhere near £4.6k

Link to my build...
 
  Clio 182 - 428 CatCams
I take it you paid the bill or what? They've quoted me £4600.

Did I feck, I trailered it out of there and took it to Mark Fish. Sourced a new engine with 12k less miles on it, and transplanted it, along with some schrick cams.

Won't cost anywhere near £4.6k

Link to my build...

Thanks your car is stunning.

Im awaiting a call back from Renault in Colchester to see what their Service Manager has to say about my car aswell as producing a fairly detailed email to What Car? with regards to my problem and the current stance that Renault are taking with the vehicle.
 
  clio sport 172, 2002
As much as you wouldnt believe this on saturday i was driving lost all power the car cut out opened the bonnnet and got the RAC down they took a look at it ....

The Aux belt has sheared on its way round it caught the cambelt and took that with it... there RAC guy used a telescopic magnet and found a piston knocking around in the engine as you could imagine im furious.

The cars done 25900 miles which is next to nothing; its a 54 Reg and well lets be honest something like this should never happen. What really furiates me is that i took it to Renault in Colchester last week to ask them when the cambelt and aux belt needed doing they said 76k or not until next year. I did read on here this was changed to 36k but they definately didnt recommend that!

At the moment im sitting in Renault Leicester spoken to the service department who say without speaking to customer services they can judge whether or not they will repair the car and an adjusted cost or free of charge. They dont open until 10:30 so if theres any wise suggestions or anyone whose had a similar experience please reply.
could u start the engine once this had happened???
 
  Clio 182 - 428 CatCams
As much as you wouldnt believe this on saturday i was driving lost all power the car cut out opened the bonnnet and got the RAC down they took a look at it ....

The Aux belt has sheared on its way round it caught the cambelt and took that with it... there RAC guy used a telescopic magnet and found a piston knocking around in the engine as you could imagine im furious.

The cars done 25900 miles which is next to nothing; its a 54 Reg and well lets be honest something like this should never happen. What really furiates me is that i took it to Renault in Colchester last week to ask them when the cambelt and aux belt needed doing they said 76k or not until next year. I did read on here this was changed to 36k but they definately didnt recommend that!

At the moment im sitting in Renault Leicester spoken to the service department who say without speaking to customer services they can judge whether or not they will repair the car and an adjusted cost or free of charge. They dont open until 10:30 so if theres any wise suggestions or anyone whose had a similar experience please reply.
could u start the engine once this had happened???

No i couldnt.
 
  Clio 182 - 428 CatCams
Just spoken to Renault Colchester the service manager there again repeated what Renault Head Office have said that they are unwilling to assist in the repair of the vehicle .

I have asked him to write a letter on letter headed paper confirming the servicing scheduling on the Renault Clio 182 as per the manufacturers recommendations this will of course be used as evidence towards my claim when i forward this through to my acting solicitor on the case against Renault UK.
 
  Renaultsport 220T
Just spoken to Renault Colchester the service manager there again repeated what Renault Head Office have said that they are unwilling to assist in the repair of the vehicle .

I have asked him to write a letter on letter headed paper confirming the servicing scheduling on the Renault Clio 182 as per the manufacturers recommendations this will of course be used as evidence towards my claim when i forward this through to my acting solicitor on the case against Renault UK.

I was told by a good friend who worked for Reno that they should have at least contributed to the repair of mine, especially for a car less than 1 year out of warranty.

But they didn't in my case, because it would be an admission of fault on their behalf.
 


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