Re: My Phase 1 ITB Daily Runner
seeing as people are adding their two cents
i know either one of you, wouldn't know either of you if i bumped into you so this is said from what i've read in this thread.
micheal has been a good customer and enjoyed a good relationship with k-tec, a few problems have occurred so the car has gone to tdf where it's been discovered there has been a problem with afr readings.
true every tuner will set a map differently, a map done on a rolling road won't always drive in real life as nicely as it could so on the fly tweaks are needed fact.
running lean does not make a car dangerous, it can cause irreversible damage or even premature engine failure.
a little knowledge is needed if you're spending money on anything, there are plenty of resources available to look up the basics to gain an understanding of what is going on, professionals are there to be that, to help guide the customer through problems.
there is an old saying "the customer is always right" they are not, another fact, but to keep a good relationship with new and existing customers this is the rule you need to adopt, these things should be dealt with in private.
the only person i see damaging k-tecs reputation is someone who works there.
in my opinion, sean should have taken a different approach than this, a few people have commented their mapping isn't as it should be, what should have been done is check all diagnostics to make sure the equipment is working a ok, then post a message saying you've looked into this problem and would like to speak to anybody affected instead of trying to belittle a former customer, this would have given a better view of how k-tec operate