Call number 1
Me: Hi, can I speak to someone in mechanical repairs please.
Renault Customers Services: Sure, I’ll put you through now.
Renault Parts Dept: Hello, parts!
Me: Er, I was being transferred to mechanical repairs?
Renault Parts Dept: Sorry, you’ll have to call Customers Services; we can’t put you through direct.
Me: oh, thanks.
Call number 2
Me: Hi, can I speak to someone in mechanical repairs please.
Renault Customers Services: Sure, I’ll put you through now.
Renault Parts Dept: Hello, parts!
Me: Ar, you again. I was being transferred to mechanical repairs?
Renault Parts Dept: Oh, well you’ll have to call Customers Services again I’m afraid; we can’t put you through direct.
Call number 3
Me: Hi, I want to speak to someone in mechanical repairs, BUT YOU KEEP PUTTING ME THROUGH TO PARTS!
Renault Customers Services: Oh, well I’ll put you through now.
Renault Parts Dept: Hello, parts!
Me: FOR THE LOVE OF CHRIST!
Renault Parts Dept: Oh it’s you again. Can I take your number and I’ll get someone to call you back.
Call number 4
Me: Hello?
Renault Mechanical Repairs: I understand you would like a quote?
Me: Yes, how much to replace an electric window motor and relay system on a MK2 PH1 Clio, driver-side please?
Renault Mechanical Repairs: We can’t provide a quote I’m afraid as we don’t know what the problem is!
Me: I’ve just told you what the problem is
Renault Mechanical Repairs: Oh, around £350 then
Me: Around?
Renault Mechanical Repairs: Yes, around 350?
JEEEESSSSSUUUUUSSSSSS!