Home Hub 4 Pile of cra.........

[Nigel]

Switched to BT Internet about 3 months ago when we moved and whilst the line speed is fine for our needs the router is the worst I've ever used. Constantly dropping the connection over wifi and other niggles. We probably have to turn it off every other day. BT were a waste of time over the phone so I want a new router. What can anyone recommend? I have a £50 amazon voucher so if I could get something around that budget my wife would be happy.

Ideally a couple of gigabit Ethernet ports but not mandatory. I have connected:

Main PC - Ethernet/wifi
Media PC - Ethernet
NAS - Ethernet
2 x ipads - wifi
2 x phones - wifi
1 x laptop - wifi

I have an old sky router from my last home that worked perfectly with no downtime, could I use that?

 

[DannyR]

Don't think you can use Sky for BT, but you can the other way you can.

I'd get a Draytek 2760n, then your ready for VDSL too when you get fibre.

 

[The Psychedelic Socialist]

+1 on teh Draytek.

We've got a 2860n+ and it's rock solid. System up-time is over 1,000hrs now which is since the last firmware update.

A selection of Gigabit ports, multiple Wi-Fi APs, VPN support and built in VDSL modem.

 

[MarkX]

I had the same problem with the 4, now got a 5 and it's good so far

 

[Nigel]

BT didn't want to know, just kept asking me to unplug other stuff in the house and make sure it's connected to the master socket.
I'll have a look at the Draytek, not sure I'll be needing fibre for quite a while though.

 

[JonnyK]

so is it not plugged into the master socket? have you tried plugging it into the test socket ?

 

[Addicted]

Yep the HH is crap, we had the same issue with a few clients connected. Dropping wifi and blocking any connections to/from port 80 (web). Funnily enough other ports still worked though, but the only fix was to reset the router.

I now have a Asus RT-N66U with custom firmware on, been flawless since. Imo you're gonna have to spend more than £50 if you want a decent router that's going to support a lot of simultaneous clients.

 

[1812lsd]

 

[Nigel]

^^That's pretty much how the conversation ended.

It is connected to the master socket, it's just that everyone I spoke to asked the same set of questions.

I'm happy to spend more than £50 if it stops me having to reset the bloody thing every other day. lol.

 

[1812lsd]

It's why I don't bother ringing them any more, just the same questions over and over that their just reading from a sheet.
Also the first thing I do when on BT or other ISP is bin their router.

 

[JonnyK]

^^That's pretty much how the conversation ended.

It is connected to the master socket, it's just that everyone I spoke to asked the same set of questions.

I'm happy to spend more than £50 if it stops me having to reset the bloody thing every other day. lol.

Try using the test socket behind the master socket, see how that affects your problems.