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BEEN TOLD THAT I ONLY HAVE 2YRS MANUFACTURES WARRANTY.IF BY BY SENDING THE DOCS YOU SAY CAN GET ME 3YRS MANUFACTURES WARRANTY,WHERE DO I SEND THEM TO???SOUNDS TO GOOD TO BE TRUE.NEVER BEEN LET DOWN BY ANYONE ON HERE BEFORE SO IT MUST BE RIGHT!!!! CHEERS GARY.
Here is the original e-mail sent from Renault Customer Services.
Dear Mr McEwan
Thank you for your recent email.
I can advise you that vehicles that are purchased in 2002 onwards from
outside the UK dealership network ie an imported vehicle from within the EU
are eligible for a two year unlimited mileage warranty.
This is automatic and no documents need to be sent to Renault UK to
I hope this information is of assistance to you and should you have any
further enquiries please do not hesitate to contact us. The telephone
number of Renault Customer Services is 0800 072 33 72.
JUST BEEN IN TOUCH WITH RENO CUSTOMER SERVICES.GOT TO FORWARD DOCUMENTS.ONCE THAT IS DONE THEY WILL PROCESS IT RIGHT AWAY BUT IT MAY BE SOME TIME BEFORE I GET CONFIRMATION IN WRITING!!!THE WARRANTY ONLY RUNS FROM THE DATE THE CAR WAS IMPORTED NOT WHEN I BOUGHT IT.GOOD TO KNOW WHEN THE GARAGE IS TRYING TO BULLSH-T YOU.
I got an import 172 from trade sales in Slough, it came with a two year warranty so I bought an extra third year warranty from them for £300. Having read some posts on here, I found out that I could get the third year warranty from Renault UK for free. I spoke to Anna Hurley (the girl mentioned above), and she said all EU imported clios manufactured after March 01 are eligible for a full three year warranty. I had to send the documents mentioned above, and after about three weeks I got a letter saying I had the third year warranty. It was a fairly painless process, and I wrote to trade sales and they have since sent me the £300 back!! Result.