iPhone/iTunes Error

[AK]

Evening...

Off to the Apple store tomorrow to see about getting my phone replaced, there's a crack at the headphone jack port.

Anyways, I've plugged it into my PC and opened iTunes and it's not recognising it to back-up...

All I get is a Windows pop up that says:

Found New Hardware - Digital Still Camera?!

 

[AK]

Anyone?

The Genius said there was a guide to fix it in the support section on Apple but I can't find it at all :S?!