Hello, has anyone else had issues with K-tec I ordered steering wheel etc in December and emailed numerous times when they get back to me they say the will chase it up then I get no reply after that also never answer the phone. Anyone help or know someone that works there that can get this resolved?
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K-Tec order issue
- Thread starter derosa10
- Start date
TheBandit
ClioSport Club Member
Monaco172, Green1.2
Join the club by the look of it
Touring_Rob
ClioSport Club Member
Did you pay on credit card?
If so I would just call your card company up and cancel via them.
If so I would just call your card company up and cancel via them.
Beauvais Motorsport
ClioSport Club Member
Just call your bank, I've had to a few times all with debit card purchases and got my money back each time. Couple times the money was in 10 minutes later, another was a hotel that scammed me abroad which took a couple weeks to come through.
Darren S
ClioSport Club Member
I waited five months for my induction kit.
Phoned up the main number (who said KTEC were part of larger group now?) and went straight to their finance team.
Got a really helpful person on the line and I just said I wanted my money back. They confirmed my order number with me over the phone and asked if I could go on hold.
When she came back on the phone, she apologised for the wait and said that it was shipping out that day and that I would get it in a couple of days time. Thought I was being fobbed off, but it did turn up.
Definitely call and say that you want to cancel for a refund.
Phoned up the main number (who said KTEC were part of larger group now?) and went straight to their finance team.
Got a really helpful person on the line and I just said I wanted my money back. They confirmed my order number with me over the phone and asked if I could go on hold.
When she came back on the phone, she apologised for the wait and said that it was shipping out that day and that I would get it in a couple of days time. Thought I was being fobbed off, but it did turn up.
Definitely call and say that you want to cancel for a refund.
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